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Administrative Assistant

AAPMI Acquire Asia Pacific Manila, Inc. · Quezon City, Philippines

Clerical / AdministrativeEntry LevelQuick applyfull-time3 days ago

About The Role

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Administrative Assistant Job Description

Job Details

  • Job Title: Administrative Assistant
  • Location: Eastwood, Quezon City - office-based
  • Employment Type: Full-time, permanent

Role Summary

The Administrative Assistant provides reliable day-to-day administrative support to help ensure smooth, efficient, and well-organised office operations. This role supports teams and management through calendar management, correspondence, documentation, record keeping, coordination, and general office administration.

The position involves high-volume and often repetitive administrative tasks, requiring accuracy, consistency, strong attention to detail, and the ability to work efficiently while maintaining a high standard of professionalism.

As a key point of contact for internal and external stakeholders, the Administrative Assistant contributes to a responsive, organised, and service-focused work environment.

Key Responsibilities

Office and Administrative Support

  • Manage calendars, schedule meetings, and coordinate appointments for teams and management
  • Prepare, edit, format, and maintain documents, reports, presentations, correspondence, and internal materials
  • Organise and maintain physical and digital filing systems to ensure information is accessible, accurate, and up to date
  • Handle general office administration and support day-to-day operational requirements

Communication and Coordination

  • Serve as a professional first point of contact for internal and external inquiries
  • Coordinate office meetings, event logistics, travel arrangements, and related administrative requirements
  • Liaise between departments to support timely communication and a smooth flow of information
  • Draft and respond to routine emails and correspondence in a clear, professional, and timely manner

Data, CRM, and Record Management

  • Maintain accurate records, databases, contact lists, and administrative trackers
  • Assist with data entry, reporting, document control, and basic bookkeeping tasks as required
  • Use Zoho CRM to update customer or stakeholder records, manage contact information, track activities, and support CRM-related administrative workflows
  • Support compliance with organisational policies, procedures, confidentiality standards, and record-keeping requirements

Operational Support

  • Order, monitor, and manage office supplies, equipment, and related resources
  • Support onboarding and administrative processes for new employees
  • Assist with ad hoc projects, process improvements, and operational tasks as assigned
  • Help maintain a clean, organised, and professional office environment

Skills and Experience

  • Proven experience as an Administrative Assistant, Office Assistant, Coordinator, or similar role
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Working knowledge of Zoho CRM is highly desirable
  • Strong organisational, time-management, multitasking, and prioritisation skills
  • Excellent written and verbal communication skills
  • High attention to detail and ability to maintain accuracy in repetitive or high-volume tasks
  • Ability to handle confidential information with professionalism and discretion
  • Basic understanding of data entry, reporting, filing systems, and office procedures

Personal Attributes

  • Professional, approachable, reliable, and service-oriented
  • Proactive and able to work independently while collaborating effectively with a team
  • Flexible and adaptable in a fast-paced environment
  • Strong problem-solving skills with ability to manage competing priorities
  • Detail-focused and comfortable handling routine administrative work
  • Positive attitude and willingness to support different departments

Work Environment

This is a full-time, office-based role located in Eastwood, Quezon City. The successful candidate will work closely with management and team members to support day-to-day office operations and contribute to a professional and efficient workplace.

About the Role

This role is suited to a dependable and detail-oriented Administrative Assistant who can support business operations through organised administrative work, clear communication, accurate record keeping, and a proactive approach to office support.

Join the A-Team and experience the A-Life!

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