Administrative Assistant
AAPMI Acquire Asia Pacific Manila, Inc. · Quezon City, Philippines
About The Role
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Administrative Assistant Job Description
Job Details
- Job Title: Administrative Assistant
- Location: Eastwood, Quezon City - office-based
- Employment Type: Full-time, permanent
Role Summary
The Administrative Assistant provides reliable day-to-day administrative support to help ensure smooth, efficient, and well-organised office operations. This role supports teams and management through calendar management, correspondence, documentation, record keeping, coordination, and general office administration.
The position involves high-volume and often repetitive administrative tasks, requiring accuracy, consistency, strong attention to detail, and the ability to work efficiently while maintaining a high standard of professionalism.
As a key point of contact for internal and external stakeholders, the Administrative Assistant contributes to a responsive, organised, and service-focused work environment.
Key Responsibilities
Office and Administrative Support
- Manage calendars, schedule meetings, and coordinate appointments for teams and management
- Prepare, edit, format, and maintain documents, reports, presentations, correspondence, and internal materials
- Organise and maintain physical and digital filing systems to ensure information is accessible, accurate, and up to date
- Handle general office administration and support day-to-day operational requirements
Communication and Coordination
- Serve as a professional first point of contact for internal and external inquiries
- Coordinate office meetings, event logistics, travel arrangements, and related administrative requirements
- Liaise between departments to support timely communication and a smooth flow of information
- Draft and respond to routine emails and correspondence in a clear, professional, and timely manner
Data, CRM, and Record Management
- Maintain accurate records, databases, contact lists, and administrative trackers
- Assist with data entry, reporting, document control, and basic bookkeeping tasks as required
- Use Zoho CRM to update customer or stakeholder records, manage contact information, track activities, and support CRM-related administrative workflows
- Support compliance with organisational policies, procedures, confidentiality standards, and record-keeping requirements
Operational Support
- Order, monitor, and manage office supplies, equipment, and related resources
- Support onboarding and administrative processes for new employees
- Assist with ad hoc projects, process improvements, and operational tasks as assigned
- Help maintain a clean, organised, and professional office environment
Skills and Experience
- Proven experience as an Administrative Assistant, Office Assistant, Coordinator, or similar role
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Working knowledge of Zoho CRM is highly desirable
- Strong organisational, time-management, multitasking, and prioritisation skills
- Excellent written and verbal communication skills
- High attention to detail and ability to maintain accuracy in repetitive or high-volume tasks
- Ability to handle confidential information with professionalism and discretion
- Basic understanding of data entry, reporting, filing systems, and office procedures
Personal Attributes
- Professional, approachable, reliable, and service-oriented
- Proactive and able to work independently while collaborating effectively with a team
- Flexible and adaptable in a fast-paced environment
- Strong problem-solving skills with ability to manage competing priorities
- Detail-focused and comfortable handling routine administrative work
- Positive attitude and willingness to support different departments
Work Environment
This is a full-time, office-based role located in Eastwood, Quezon City. The successful candidate will work closely with management and team members to support day-to-day office operations and contribute to a professional and efficient workplace.
About the Role
This role is suited to a dependable and detail-oriented Administrative Assistant who can support business operations through organised administrative work, clear communication, accurate record keeping, and a proactive approach to office support.
Join the A-Team and experience the A-Life!
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