Revenue Assurance and Cut-over Lead for ERP Deployment (Project-based)

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

The Role

We are looking for Revenue Assurance Lead to support one of our most important transformation initiatives. In this role, you will ensure a smooth commercial migration, protect business continuity, and help deliver a successful customer experience. You will work closely with cross ‑ functional teams — including CD, Marketing, IT, Finance and Supply Chain— to track progress, resolve issues, and drive Go ‑ to ‑ Market milestones throughout the transition of the Ice Cream business in the Philippines . You will be responsible for planning, coordinating, and executing all activities required to transition the organization from legacy systems to the new ERP solution with minimal business disruption .

What you'll be responsible for

• Business Continuity Planning
• Support development and maintenance of the business continuity plan to mitigate risks that may impact the go ‑ live timeline.
• Coordinate activities across CD, IT, Finance, and Logistics to ensure readiness and alignment of all internal dependencies.
• Work closely with the markets to consolidate status updates, escalate issues early, and ensure alignment across markets and functions.
• Provide timely , clear communication to customers and internal teams regarding migration progress, next steps, and required actions.
• Manage the collection and tracking of customer agreements (e.g., vendor numbers, contracts) to secure transactional readiness.
• Support analysis of commercial and operational impacts resulting from changes in the migration scope, summarizing implications for senior management.
• Create and maintain accurate documentation of migration processes and assist in preparing and delivering training materials for impacted teams.
• Cut ‑ Over Strategy & Planning
• Define the overall cut ‑ over approach (big bang, phased, wave-based, or hybrid)
• Develop and maintain the Cut ‑ Over Plan covering:
• Pre ‑ cut ‑ over activities
• Go ‑ live weekend activities
• Post ‑ go ‑ live stabilization
• Identify cut ‑ over dependencies, risks, constraints, and assumptions
• Align the cut ‑ over plan with the master project plan and go ‑ live timeline
• Cut ‑ Over Governance & Coordination
• Act as the single point of accountability for all cut ‑ over activities
• Coordinate cross ‑ functional teams:
• Business / Process Owners
• IT / Technical teams
• Data migration team
• Integration team
• Testing, Training, and Change Management
• Facilitate cut ‑ over planning workshops and readiness checkpoints
• Ensure clear roles, responsibilities, and handoffs during cut ‑ ove
• Go-Live Execution
• Support Hypercare to stabilize Billing, Cash App, Pricing, Claims, Credit and Collections processes
• Lead the cut ‑ over command center during go ‑ live
• Control execution of the cut ‑ over checklist and timeline
• Manage real ‑ time issue escalation and decision ‑ making

We're looking for someone who

• Strong understanding of:
• Business processes
• Data migration
• Integrations and batch processing
• Solid project management and dependency management skills
• Ability to operate with speed, structure, and clear decision ‑ making within a dynamic, fast ‑ paced transformation environment.
• Strong stakeholder ‑ management experience, especially in cross ‑ functional settings requiring alignment across multiple markets.
• Resilience and proactive issue ‑ solving during periods of high change, ensuring risks are quickly identified , addressed, or escalated.

• What you'll get
• Alongside meaningful work and strong development, we offer a reward package that typically includes

• Market-competitive pay and performance related rewards
• Flexible ways of working
• Support for health, wellbeing and life outside of work
• Time off to rest and recharge
• Ongoing learning and development opportunities

#TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

• Roles with real accountability and visible impact
• Free to move fast, experiment and challenge how things are done
• Continuous learning and development as the business grows
• Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic. We encourage people with all backgrounds to apply including Aboriginal and Torres Strait Islander Peoples, and Māori and Pacific Peoples.