Senior L&D Administrator

About this job opportunity

Our Vision

To be the world's most trusted global payroll partner, simplifying pay for all employees.

Our Mission

Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.

Our People

Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

What makes this role exciting

This is a fantastic opportunity to join a collaborative and fast-growing team. We are looking for a Senior L&D Administrator focusing on our Learning platform, who is a team player, professional and solution focused. If you are driven by excellence, integrity and continuous improvement with great attention to detail. This really could be the role and culture for you.

You’ll be joining a high performing team, who strive to overachieve and most often do. We are driven, supportive, focused and encourage creativity and individualism

Main responsibilities

• Act as the primary administrator for the Learning Management System (LMS) and associated learning technologies
• Manage LMS system configuration, user access, uploads, troubleshooting
• Partner with multiple teams within the HR department and the external LMS provider to support system performance and user experience
• Support the implementation of new learning technologies, digital tools and key learning initiatives
• Produce regular and ad hoc reports on learning activity, compliance, and impact
• Maintain high standards of data accuracy, governance, and reporting consistency, through proactive data auditing
• Develop dashboards and visual reporting to meet a variety of stakeholder requirements
• Coordinate the administration of global and regional learning programmes including management of attendee enrolments, communications, scheduling, and logistics (virtual and in-person)
• Ensure a seamless learner experience across all programmes
• Maintain learning calendars and programme documentation. Create and format learning materials, guides, and resources
• Support the design and development of digital learning solutions using collaboration tools (e.g. Microsoft 365, CoPilot, Teams, and other authoring tools)
• Proactively contribute to the continuous improvement of appropriate aspects of the learning and development
• Supporting the shift toward modern, scalable, and self-directed learning

Experience needed for this role

• Proven experience in L&D, HR operations, or learning administration role
• Strong technical aptitude with experience managing LMS platforms that includes Workday or similar LMS systems
• Confidence with reporting and data analysis (Excel, dashboards, or similar tools)
• Highly organised with strong attention to detail and process discipline
• Excellent communication and stakeholder management skills
• Ability to work collaboratively and independently in a fast-paced, global environment
• A proactive, curious mindset with a desire to learn, grow and adapt

About you and Our core values

• Taking ownership, working with integrity and respect
• Being a team player is key to our culture
• Solution and customer focused
• Great initiative with the goal for excellence in achieving results
• Dedicated to developing and always looking for continuous improvements
• Be creative, be committed, be engaged and enjoy what you do

Philippines Package and Benefits

• Competitive Salary
• Competitive vacation allowance
• Calm app
• Sick Leave
• EAP
• Group Life Insurance, HMO
• Employee Referral Program
• De Minimis Benefit
• WFH Allowance
• Mid-Year Bonus
• 13th Month Pay
• Regularization Bonus, 1st Year Anniversary Bonus
• Bereavement Leave
• Paid Volunteering days
• Study Leave
• Marriage Leave

CloudPay is committed to being an equal opportunities employer.

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#LI-Hybrid

The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.

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