Sales Order / Sales Coordinator

• The role will be positioned primarily as a Sales Order–focused function .
• Core responsibility is post-sales order processing and coordination , not direct selling.

Responsibilities

• Enter B2B purchase orders to our order management system
• Send Tracking numbers
• Forward all request for invoices to accounting – or possible look up invoices for accounting to help.
• Reference checks on customers – for Net terms approvals
• Forwarding all Vendor Paperwork and Agreements for completion, signatures, and electronic filing.
• Answer all tracking or shipping questions from partners
• Run and communicate reports – some examples of those
• Update B2B numbers for sales and accounting to review
• Send customer Return Reports
• Manage B2B Reserve Report

Initial tasks

• Replenishment & Manual PO Processing
• PO Processing (bulk / replenishment orders)
• Manual/Partner Order Entry
• Fulfillment Coordination (warehouse selection and routing)
• Inventory alignment and availability communication
• Buyer communication and order updates
• Issue identification and escalation
• Post Order Inquiries for replenishment orders
• Dropship order stream monitoring

You will be trained to

Ramp into: Conversion Layer Support for eCommerce Channels (like Staples)

• Standard Pricing + availability responses
• Quote creation + execution
• Volume quote support (execute under guidance)
• Opportunity follow-up + tracking
• Sales team support (day-to-day requests)
• Escalate strategy/pricing exceptions