Accounts Receivable Officer

About the Role

A well-established Australian FMCG organisation undergoing global expansion. They are looking for a high-performing Accounts Receivable Officer with strong collections experience to join their Shared Services team in Manila.

This role is ideal for someone who thrives in a high-volume, customer-facing AR environment and enjoys managing the full receivables cycle while driving timely collections and resolving complex account issues.

Key Responsibilities

• Manage end-to-end Accounts Receivable and collections process
• Perform reconciliations, posting of receipts, and variance investigations
• Monitor and manage aging accounts and overdue balances
• Conduct collections calls and email follow-ups with customers
• Resolve disputes and collaborate with internal stakeholders for resolution
• Ensure accurate and up-to-date documentation of transactions
• Prepare and send customer statements
• Identify collection risks and escalate issues where needed
• Handle manual invoicing processes when required

What We’re Looking For

• Minimum 5 years’ experience in Accounts Receivable with strong collections exposure
• Experience handling high-volume accounts and customer interactions
• Strong reconciliation and problem-solving skills
• High attention to detail and accuracy
• Excellent communication skills, especially for collections and client-facing tasks
• Ability to work independently in a fast-paced environment

Nice to have

• Experience with Dynamics 365 or similar ERP systems
• Exposure to Australian clients, processes, or NDIS
• Strong Excel skills (reporting, reconciliation, data handling)

Why Join This Opportunity

• Work with a stable and growing Australian business
• Exposure to international AR processes and stakeholders
• Be part of a supportive shared services team environment
• Opportunity to contribute to process improvement and operational efficiency
• Competitive package and long-term career growth