Specialist, Sales Development

## Join Our Team as a Specialist, Sales Development

Imagine being able to partner with global technology leaders in a company that truly cares about your professional growth, your success, and your community. We are looking for a Sales Representative to join our team today. In this role, you will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, you'll have an assigned territory and develop excellent product or service knowledge to support customer questions and promote offerings. Along the way, you'll have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!

### What You'll Do

• Follow an outbound contact schedule to reach targeted potential customers identified through prospecting.
• Assess and prioritize leads from sales, trials, partners, and other sources.
• Qualify leads using BANT (budget, authority, need, and timeline).
• Help Sales and Marketing reach market development related goals.
• Help identify the best solutions for customers and how to implement them.
• Foster trust between customers and clients.
• Reach mastery of product knowledge and technical understanding of services to assess client requirements.
• Initiate steps to help customer concerns or roadblocks prohibiting satisfaction or product usage.
• Manage a high volume of customer contacts through phone and email each day – the majority of communication is outbound.
• Work with your team and management to provide a professional experience during all interactions with customers and prospects.
• Maintain the customer management system (CRM) to ensure all relevant data is captured.

### What You Bring

• 2+ years of experience working in a customer service or sales capacity.
• Prior success in achieving personal and team sales quotas and goals.
• Experience in high-volume calling.
• Experience learning new technology and data.
• Problem-solving skills.
• Prior knowledge of MS Office programs.
• Experience working with Salesforce.com or a similar CRM.
• Experience or willingness to work from home.

### Our Benefits and Perks

We offer a comprehensive package including Health Insurance with Dental Coverage for Employees, Paid Time Off, Bereavement Leave, Life Insurance, Group Personal Accident Program, Employee Assistance Program, Rewards and Recognition programs, Wellness Incentive Program, and Learning and Development Programs.

### Location and Language

This is a full-time position located at PHL Quezon City – Tera Tower 11th Floor. Proficiency in English is required.

### About Concentrix

We are a global technology and services leader that powers the brands of the future. Human-centered, tech-powered, and intelligence fuelled, we help over 2000 of the world's best brands solve their toughest business challenges. We design, build, and run fully integrated, end-to-end solutions at speed and scale. We are an EEO/AA/M/F/Vet/Disability Employer.