Business System Consultant (North America)

Work Arrangement / Work Shift: Remote | EST

Role Overview

We are seeking a Senior NetSuite Consultant to join our Managed Services team and serve as a trusted advisor to our growing portfolio of NetSuite customers. This role is ideal for a highly experienced consultant who thrives on solving complex problems, optimizing system usage, and delivering continuous value across multiple engagements. You will work closely with clients to understand their business needs, troubleshoot issues, enhance their NetSuite configuration, and help them evolve their platform post-implementation.

What You’ll Be Doing

• Serve as the primary functional expert for assigned clients, providing ongoing support across Finance, Order Management, Procurement, Inventory, Projects, or other applicable modules.
• Manage and prioritize a queue of support requests, enhancement needs, and small-scale projects.
• Conduct regular system reviews and recommend optimization opportunities aligned with client business goals.
• Troubleshoot issues, perform root cause analysis, and provide timely and accurate resolutions.
• Design, configure, and deploy NetSuite enhancements including workflows, forms, saved searches, dashboards, KPIs, and custom records.
• Collaborate with technical teams for custom scripts, integrations, and complex solution design.
• Execute small-to-medium-sized projects, such as module rollouts, new subsidiaries, customizations, or process redesigns.
• Perform data imports, configuration updates, functional testing, and documentation.
• Build strong, proactive relationships with client stakeholders and serve as their go-to NetSuite advisor.
• Participate in quarterly business reviews to provide insights, roadmap recommendations, and value-driven updates.
• Clearly communicate timelines, risks, and requirements to clients and internal teams.
• Follow internal delivery and change management processes while ensuring SOX and audit compliance where applicable.
• Maintain accurate documentation of requirements, configurations, test results, and client communications.
• Support continuous improvement by contributing to internal knowledge bases, templates, and best practices.

What You’ll Need

• 5+ years of hands-on NetSuite consulting experience, including configuration and solution design.
• Strong expertise in at least two of the following process areas: Record to Report, Procure to Pay, Order to Cash, Inventory & Fulfillment, Projects/SuiteProjects, Manufacturing.
• Demonstrated success supporting NetSuite clients in a Managed Services, Optimization, or Continuous Improvement environment.
• Experience managing multiple clients and workstreams simultaneously.
• Deep understanding of NetSuite configuration tools (workflows, saved searches, KPIs, forms, roles, dashboards).
• Strong analytical and troubleshooting skills.
• Excellent customer-facing communication and relationship management skills.
• Ability to balance strategic advisory work with hands-on configuration and support tasks.
• Comfortable working in a fast-paced, multi-client environment.

What Will Set You Apart

• SuiteFoundation, Administrator and ERP Consultant certifications.
• Experience collaborating with technical teams on SuiteScript, integrations, and APIs.
• Prior experience in Professional Services or SaaS environments.

About Atticus

Atticus Advisory Solutions Inc. is a specialized remote staffing and IT offshoring firm based in the Philippines, providing vetted, high-quality Filipino talent to global tech startups, SMEs, and consulting firms, focusing heavily on niche areas like ERP (NetSuite), Accounting and Finance and IT, offering integrated recruiting, upskilling, and HR support to ensure high retention and reliable offshore teams.

Atticus provides a comprehensive solution for international companies to build dedicated, outsourced teams and efficiently scale their technical and administrative capabilities by leveraging skilled Filipino talent, managed with a focus on quality and long-term retention. We ensure the teams perform like extensions of the client’s own operations.

Who We Are

We are a customer-focused organization that puts people at the heart of everything we do. We believe great outcomes come from strong collaboration , where ideas are openly shared and teamwork is valued.

Our team members are proactive and confident —they take ownership, speak up, and are not afraid to ask questions. We encourage curiosity and continuous improvement, empowering everyone to challenge the status quo and find better ways of working.

We foster a growth mindset , where learning is continuous, feedback is welcomed, and mistakes are seen as opportunities to grow. Here, you are supported to develop your skills, improve processes, and make a meaningful impact.

Why Join Us

At Atticus Advisory Solutions Inc, we value our employees and provide a positive and collaborative work environment. We offer competitive compensation, benefits, annual leaves, health and medical insurances. Our culture offers flexible working arrangement and opportunities for growth and development.