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Phone Auditor - 19 JAN

Fa Ewjt Saasfaprod1 · Bogotá Capital District (Distrito Capital), Colombia

Audit & TaxationExternal listingfull-time21 days ago

About The Role

  • The user is responsible to process all back office transactions in US P&C client area namely-Mid term changes, endorsements, Coding, correspondence etc.
  • Primarily responsible for processing transactions as per the SLAs outlined by the client
  • Ensure that all the transactions are processed as per defined and documented desktop procedures
  • Ensure that the assigned targets in accordance with SLA are met
  • Ensure that the quality of the transactions is compliant with predefined parameters
  • Expected to work within strict deadlines, meet and continuously strive to exceed expectations for all process metrics and customer satisfaction measures

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