Aprio PH – Payroll and Onboarding Associate

Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.

The Payroll and Onboarding Coordinator is responsible for processing new hires and time records, managing state and federal W-4s, basic ACA functions, E-consent and assisting clients with I9/E-Verify requests.

Position Responsibilities

• Employee Onboarding Support: Assist clients with onboarding systems, including maintaining new hire data tied to I-9s, managing E-Verify processes, and resolving discrepancies.
• Compliance and Professional Standards: Adhere to company policies, procedures, and professional standards.
• Documentation and Communication: Maintain internal records of client interactions, technical issues, and resolutions. Share client feedback and feature requests with internal teams to improve services.
• Payroll Support:
• - Set up and maintain new hire and timekeeping records for assigned clients. Collect and enter employee hours, new hire data, and changes.
• - They will manage an inbound email box to maintain and update federal and state W4 changes within the UKG payroll system.
• - They will also be responsible for updating E-Consent in the UKG payroll system for W2s and 1095s.
• - They will be responsible for updating insurance plans to meet the regulatory reporting requirements tied to the Affordable Care Act.(ACA)
• - Client Support and Troubleshooting: Respond to client inquiries via email, or chat.
• Other Duties:
• Perform additional tasks assigned to support the payroll and onboarding functions. Flexibility to work extended hours during peak periods to meet deadlines.
• Meet turnaround requirements for payroll preparation and delivery.
• Perform all work in a professional manner and in accordance with firm policies, procedures, and professional standards.
• Cooperate effectively with co-workers, internal support staff and clients where appropriate.
• Organize a work schedule to meet the requirements of the assignments.

Qualifications needed

• Must be a graduate of a bachelor's degree in Accountancy, Human Resources, Business Management, or a related field.
• At least 1 year of relevant experience is preferred; however, fresh graduates and entry-level professionals are encouraged to apply.
• Strong customer service and communication skills, both verbal and written.
• Experience in payroll or banking is preferred.
• Previous experience in a CPA firm is an advantage.
• Proficient in Microsoft Office applications and knowledgeable in relevant software and databases, such as Kronos (UKG), Payforce, Workday, and ADP.

• Work Schedule: Mid-shift (3:00 PM–12:00 AM)
• Work Setup: Onsite for the first two (2) months, followed by a hybrid work arrangement in either the Makati or Clark office.