Senior Officer 2, Settlements

About PDAX At PDAX, we believe that the future of money is digital, and our mission is to empower all Filipinos to grow their wealth through blockchain technology. As one of the first crypto firms in the Philippine market, we feel a sense of duty to our users and to the ecosystem to set the standard for safety, ease of access, and reliability. We expect our team to share in this responsibility and cherish our vision of a more open and equitable financial system. We are looking for new team members that are passionate about cryptocurrency, want to work in a disruptive, fast-growing industry, and thrive in a start-up environment. If this sounds like you, then we’d love to talk. General Responsibilities Core Responsibilities Daily Supervision: Monitor the real-time workflow of Settlement Officers and Associates to ensure all transactions are processed within cut-offs. Primary Validation: Serve as a key level validator and releaser for corporate disbursements, customer transactions, and digital asset movements (Fiat/Crypto). Liquidity Management: Oversee daily bank and wallet balances to ensure all proprietary and customer accounts are optimally funded for operational requirements. Exception Management: Act as the first point of escalation for failed trades, payment delays, or complex reconciliation breaks. End-of-Day Governance: Certify the accuracy of daily internal reconciliations and reporting to ensure all processed transactions match ledger records. Risk & Compliance Control Maintenance: Enforce the "Six-Eyes" protocol and internal control checklists at the execution level to mitigate fraud and operational error. Audit Support: Collate and organize transaction samples and documentation for internal/external audits and regulatory reviews. Compliance Monitoring: Verify that all processed transactions have passed necessary AML/KYC filters and meet internal compliance mandates. Process & Coordination Operational Training: Onboard new staff and provide ongoing technical training on settlement systems, payment rails, and blockchain explorer tools. Workflow Optimization: Identify recurring manual tasks and suggest practical process tweaks to the Manager to improve team efficiency. Internal Liaison: Coordinate directly with the Customer Support and Finance teams to resolve transaction-related queries and status updates. SOP Documentation: Assist the Manager in drafting and updating Standard Operating Procedures (SOPs) to ensure they reflect current team workflows. Qualifications University degree or equivalent experience required. Concentration in business, finance, or management is preferred. At least 5 years of working managerial experience with a strong background in Banking Operations and Financial Services. Preferably subject matter expert specializing in Banking/Financial Services or its equivalent. Able to make sound decisions regarding operational and administrative risks as it relates to payments, crypto/digital assets and other financial market transactions. Ability to lead and manage a team as well as work with cross-functional teams and deal with other stakeholders both internally and externally. Proficient in MS Office. (Excel, Word, Powerpoint). Strong analytical and problem-solving skills. Strong organizational and time management skills. Excellent written and verbal communication skills. Proactive and able to multi-task efficiently. High attention to detail and accuracy. Willing to work on-site. Our Culture Communication We prioritize clear and transparent communication, ensuring that there is clarity among everyone we work with. We aim to have a collaborative environment, where innovative ideas in investment strategies are shared openly and constructively, driving the industry forward. Customer-focus We think about how our decisions impact our customers and ensure we provide the best experience that we can. We believe in building lasting relationships with our clients, constantly learning from and listening to them, and always striving to look out for what’s best for both sides. Commitment We always aim to do the right thing and to do the right thing, excellently. We take accountability seriously and uphold ourselves to high standards, ensuring that we execute with attention to detail. We are dedicated to the long-term success of our clients in the dynamic world of financial technology, maintaining integrity and professionalism in every aspect of our work.