Head, Employee and Industrial Relations Division

Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you give back and make worthwhile contributions to our nation's economic and social development. With Metrobank , a meaningful life is within your reach Position Title: Head, Employee and Industrial Relations Division Job Summary: The Employee and Industrial Relations Executive supports the Human Resources Management Group by enabling a high‑performance work environment. The role contributes to effective employee relations, grievance handling, administrative case processes, union-management partnership, and compliance with labor and OSH standards. The position also drives employee engagement initiatives ensuring a better workplace experience. Specific Duties and Responsibilities Manages industrial and labor relations strategies, including grievance management, case administration, and employment law compliance. Develops strategies and/ framework for collective bargaining CBA provisions and for collaborative union–management relations. Drives employee engagement, work–life, and internal communication programs. Leads the design and development of management practices to create better workplace experience. Collaborates with stakeholders – i.e., internal HR teams and external agencies or partners to support ER/IR initiatives, as needed. Qualifications Bachelor’s degree in human resources, Psychology, Industrial Relations, Legal Management, Communication Arts, or a related field. 10-year experience in employee relations, labor relations, case handling, or HR operations is an advantage. Experience in Collective Bargaining Agreement (CBA) negotiation is preferred. Knowledge of Philippine labor laws, DOLE regulations, labor standards, and OSH requirements. Strong communication, writing, coordination, and stakeholder‑management skills. Demonstrated integrity, confidentiality, and professionalism in handling sensitive information. Proficiency in HRIS or case management systems, and comfort with data and reporting tools. Other Details: Rank: Senior Officer Unit: Human Resources Management Group / Employee and Industrial Relations Division Location: BGC. Taguig