Weekend Executive Operations Manager (Virtual

• This Role Is Not for Beginners.
• We are hiring a Weekend Chief of Staff to operate as the CEO’s executive proxy.
• On weekends, you are the authority.
• You are responsible for ensuring that operations run smoothly, escalations are resolved decisively, and the CEO remains undisturbed unless there is a true emergency.
• If you are looking for instructions, task lists, or constant approvals — this role is not for you.
• This position requires maturity, judgment, and executive-level ownership.

The Mandate

Your mandate is simple

Nothing reaches the CEO unless it absolutely must.

You will

• Take full control of weekend escalations
• Lead the support team handling complex cases
• Oversee Sales and Customer Success performance
• Ensure administrative systems operate without failure
• Make judgment calls confidently
• Communicate outcomes clearly and concisely

• You are not escalating problems.
• You are resolving them.

Authority & Responsibility

During weekend hours

• You are the operational decision-maker
• You are the escalation endpoint
• You are responsible for outcomes

• This is not a coordination role.
• This is a command role.

The Standard We Expect

You must be

• Exceptionally proactive
• Calm under pressure
• Decisive and confident
• Operationally sophisticated
• Emotionally intelligent
• Highly organized
• Fluent in professional English

You should already have experience

• Managing high-stakes escalations
• Leading remote teams
• Making decisions without executive supervision
• Protecting executive time

Minimum Qualifications

• 5+ years in senior operations, executive support, or Chief of Staff–level roles
• Demonstrated experience resolving escalations independently
• Experience overseeing customer-facing teams
• Strong operational systems knowledge (CRM, support systems, project tools)
• Clear, executive-level written communication