Procurement Fulfillment Supervisor

Here’s the difference you’ll make.. You’ll keep procurement moving efficiently, accurately, and without disruption by leading the centralized Procurement Fulfillment team from approved Purchase Requisition through Purchase Order issuance, fulfillment, and transaction closure. You’ll drive operational excellence by ensuring service levels, procurement controls, workload management, supplier coordination, and stakeholder experience are consistently delivered. Through continuous process improvement and strong team leadership, you’ll help ensure the right goods and services reach the business on time—enabling seamless operations and creating value across the organization. Your mission.. Procurement Fulfillment Operations Lead the end-to-end execution of Purchase Fulfillment activities from approved Purchase Requisition through Purchase Order issuance and transaction completion. Ensure procurement transactions are processed accurately, timely, and in accordance with established service level agreements. Workload & Service Delivery Manage team workload, work queues, backlog, and transaction prioritization to achieve agreed turnaround times. Monitor operational KPIs and implement corrective actions to improve service delivery. Stakeholder & Supplier Coordination Coordinate with Business Units, suppliers, Finance, Accounts Payable, Receiving, and Strategic Procurement to facilitate timely procurement execution. Resolve operational issues and escalate commercial or contractual concerns to Strategic Procurement. Team Leadership Lead, coach, develop, and evaluate Purchase Fulfillment Specialists. Ensure consistency, productivity, quality, and compliance across the team. Compliance & Controls Ensure procurement transactions comply with Procurement Policy, Delegation of Authority, and internal controls. Review transaction quality and identify operational risks. Continuous Improvement Identify recurring operational issues, recommend process improvements, and support automation initiatives. Partner with Procurement Systems & Continuous Improvement to improve workflows, dashboards, and operational performance. Operational Reporting Monitor procurement KPIs including: PR Aging PO Aging Turnaround Time SLA Performance Backlog Productivity First-Time-Right Processing Vendor Response Time You’ll thrive in this role if you.. Education Bachelor's Degree in Supply Chain Management, Business Administration, Industrial Engineering, Logistics, Commerce, Engineering, or a related discipline. Experience Minimum 5 years of procurement, purchasing, shared services, or procurement operations experience. Minimum 2 years in a supervisory or team leadership role. Experience with ERP or Procure-to-Pay platforms (SAP, Oracle, Coupa, Ariba, or equivalent). Experience managing procurement transaction processing, service delivery, and operational KPIs. Competencies Procurement Operations Procure-to-Pay (P2P) Purchase Order Administration Service Level Management Work Queue Management Team Leadership Customer Service Problem Solving Stakeholder Management ERP Systems Data Analysis & Reporting Continuous Improvement What’s in it for you at 2GO.. Own enterprise impact. You are trusted to influence decisions and enable the business to perform at its best. Grow in a valued community. You work in a culture that listens, collaborates, and invests in your long-term success. Excel through expertise. You are empowered and recognized for delivering high standards and smart solutions. Be recognized and feel valued—at work and beyond. Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks, Day 1 access to health and wellness programs and paid time off designed to support your well-being.