Area Head (Area 27 - Eastern/Western Visayas)

POSITION TITLE : ​AREA HEAD REPORTS TO : REGION HEAD DIRECTLY SUPERVISES : BRANCH CHANNEL MANAGERS, BUSINESS MANAGERS, AREA GOVERNANCE & RISK COMPLIANCE MANAGER UNIT / DEPARTMENT : ASSIGNED AREA DIVISION/GROUP : ASSIGNED REGION / BRANCH BANKING GROUP​ JOB SUMMARY The Area Head formulates, implements and manages business strategies and sales plans for the area to deliver on new business opportunities and deepen existing relationships in line with business goals. He/She oversees the sales performance, service delivery, profitability and operations and control for the branches assigned to the area. The Area Manager is responsible for the career growth of each employee in the area. PRINCIPAL DUTIES AND RESPONSIBILITIES Business Acumen Supports and recommends new site opportunities, relocation of branches within region to optimize branch locations. This aligns with the bank’s distribution and branch rationalization strategies, utilizing optimization modeling and market-based trade area profiling to ensure optimal network distribution, accessibility, and efficiency. Evaluates and approves pricing policies and rate deviation requests in coordination with Business Managers and in consultation with Region Head / BBG Head/Treasury/CRG/BC as applicable to assure balanced attainment of income and sales performance objectives Identifies and proposes effective customer acquisition and deepening initiatives, sales campaigns, tailor-fit solutions, process and service improvement initiatives through regular frontline and customer feedback, competitive scan to stay on top of market developments and anticipate emerging customer needs and fulfill our better banking promise Client Relationship Management Supports relationship-building and client recovery efforts, aiding Business Managers in profiling customers to better understand their needs and offer suitable financial solutions, ultimately enhancing deal closures and fostering long-term client relationships. Building Team Synergy and Strategic Initiatives Participates in and supports BBG sales rallies and team-building activities. Coordinates training initiatives with the BBG Head/Region Head and collaborates with business segments, product providers, and support groups to effectively communicate and cascade business plans and strategies. Equips team members at all levels of the branch network in the area to commit to and deliver on their roles. Represents and promotes the bank at social and business functions and gatherings through a highly professional appearance, respectable decorum, and demeanor to reinforce the bank’s professional image and brand promise. Prepares and presents business plans, strategies, results, and recommendations to the Region Head, branches, senior management, and regulators as necessary to update and communicate overall plans and initiatives to stakeholders. Governance, Control and Risk Management Oversees and monitors branch audits, compliance, documentation, operations control, and business continuity planning (BCP) for all branches within the area. Ensures alignment with the bank’s overall policies and control procedures, and compliance with regulatory requirements to assure the effectiveness and consistency of processes, operations, and fraud control. Evaluates and approves credit proposals, business plans, and second-endorsed check accommodations within the credit limit. Endorses proposals for higher authority approval as needed to ensure adequate risk and credit management and control. Leadership/Management Leads the development of area strategies, programs, and initiatives in line with BBG goals, collaborating with business/product partners to achieve sales, revenue, and customer growth targets for deposits, consumer loans, investments, bancassurance and other products or income sources. Works with Business Managers to address gaps, mobilize resources, and ensure goal achievement. Oversees and executes an effective sales management process (4 Disciplines of Execution -4DX) through regular weekly/monthly meetings with Business Managers/Channel Managers/Sales Officers to do regular review of sales performance in line with region’s targets and assess overall sales productivity for key deliverables to align all branches in achieving the region’s sales, revenue targets and profitability commitments. Implements a robust performance management system, including rewards, recognition, and development plans for underperformers, in consultation with HR and BBG Head in collaboration with One-downs to achieve consistent and superior performance, promote long term tenure, high employee satisfaction and loyalty. Plans and oversees manpower requirements in coordination with BBG Workforce, HR, and SBC Academy to ensure adequate resources for sales, service, and operations support. Supports a best-in-class performance management process to identify talents, groom future leaders, and manage underperforming personnel in collaboration with BBG Head, HR, and SBC Academy to ensure a strong leadership pipeline and continuity. It is accepted and understood that the employee may perform other related tasks which may be assigned from time to time. JOB QUALIFICATIONS Years of Work Experience : 5 years and up Educational Attainment/Required course (if applicable) : Bachelor's / College Degree in Business Studies/ Administration/Management, Commerce, Economics, Finance/Accountancy/Banking, Marketing Required Certification/Professional License ( if applicable ): N/A Field of Specialization ( if applicable ): Banking and Financial, Corporate Finance/Investment, Sales-Corporate, Sales-Retail, Sales-Financial Services Industry: Banking, Credit Card Companies, Insurance, Investment Houses, Leasing/Financing Institutions, Real Estate Development Knowledge and Skills Requirement: · Banking, Financial Services, Sales and Marketing, Business Management · Sales and marketing skills, people management, communication, organization and planning · Organizational, People management, Business Acumen and Organizational ability