Senior CloudOps Engineer

Senior CloudOps Engineer

Join Tyler Technologies as a Senior CloudOps Engineer – Shape the Future of ERP Cloud Platforms!

Are you a cloud operations expert with a passion for automation and large-scale infrastructure? Do you thrive in a dynamic environment where your work directly impacts the future of government and school district technology? If so, we want you on our

ERP Cloud Platform team

at

Tyler Technologies

• !
• Why Join Us?
• At Tyler Technologies, we’re building the next generation of ERP solutions to power

Connected Communities

—helping local governments and school districts centralize data and streamline their operations. As a

CloudOps Engineer

• , you will play a critical role in designing, building, and maintaining the
• highly available, scalable, and secure
• cloud infrastructure that supports our financial management, human resources, tax billing, and asset management solutions.

What You’ll Do

🚀

Develop & Optimize Cloud Infrastructure

• – Build and enhance the cloud environment that powers our next-generation ERP solutions.
• ⚙️

Automate & Improve Operations

• – Implement automation tools to streamline deployments, monitoring, and security.
• 🔍

Ensure Scalability & Security

• – Maintain a robust, secure, and efficient cloud environment to support our growing customer base.
• 🤝

Collaborate & Innovate

– Work alongside top engineers to drive continuous improvements in cloud operations and software development.

Who We’re Looking For

✔

Cloud & Automation Expertise

• – Strong background in cloud operations with a focus on automation, scalability, and security.
• ✔

Software Development Skills

• – Experience building and maintaining cloud-based services at scale.
• ✔

Passion for Innovation

• – A problem-solver eager to push the boundaries of cloud technology.
• Join a company that’s making a real impact by helping local governments and school districts operate more efficiently. If you’re ready to
• take on the challenge and be part of something bigger, apply today!
• 🚀

Location

Philippines, Manila

Travel

2-5%

Responsibilities

As a key member of our team, you will

•

Review and Mentor

• – Act as a technical leader, mentor and review junior CloudOps team members work and provide thoughtful and useful feedback
• •

Lead DevOps Best Practices

• – Act as a thought leader, advocating for and implementing best practices and design patterns across all supported products and teams.
• •

Collaborate on New Projects

• – Contribute to the design and implementation of new initiatives by providing expert insights and constructive feedback.
• •

Engage in Project Planning

• – Actively participate in all stages of the project design phase, ensuring alignment with best practices and business objectives.
• •

Advise Management

• – Offer technical guidance and recommendations to leadership to enhance project outcomes and efficiency.
• •

Implement CI/CD Pipelines

• – Collaborate with various product teams to design, develop, and optimize comprehensive Continuous Integration/Continuous Deployment (CI/CD) pipelines.
• •

Enhance ERP Hosting Platform

– Help build the next generation of our ERP hosting platform by leveraging Infrastructure as Code (IaC), Configuration Management, and Event-Driven Infrastructure to ensure secure, scalable, and resilient deployments.

•

Develop Automation Tools

• – Create tools to streamline service deployment and improve monitoring in a large-scale distributed environment.
• •

Drive DevOps Transformation

• – Work with teams to architect and implement innovative software solutions that support DevOps and Agile transformation initiatives.
• •

Provide On-Call Support

• – Participate in periodic on-call duties to maintain system stability and reliability.
• •

Collaborate Across Teams

• – Work closely with internal and external teams to develop and implement efficient solutions.
• •

Foster a Learning Culture

• – Continuously expand your expertise and actively share knowledge with colleagues to support professional growth.
• •

Offer Constructive Feedback

• – Provide respectful and actionable feedback to leadership to improve DevOps strategies and objectives.
• •

Stay Informed

• – Maintain a strong understanding of DevOps principles and advocate for the adoption of best practices by application teams.
• This role requires a proactive mindset, a passion for innovation, and the ability to work effectively in a dynamic, collaborative environment.

Qualifications

Technical Experience

•

Cloud & DevOps Expertise

• – At least
• 2 years of experience
• in a cloud-focused DevOps, CloudOps, or software engineering role, preferably in

AWS

• .
• •

Code and Pull Request Review Experience

• – At least
• 2 years of experience
• reviewing and providing constructive and useful feedback to junior team members.
• •

CI/CD Experience

• – At least
• 2 years working in a CI/CD environment
• , implementing and maintaining automation pipelines.
• •

Linux Administration

• – At least
• 2 years of experience
• managing Linux-based systems.
• •

Linux and Windows Configuration

• – At least
• 2 years of experience
• , using tools such as ansible, run deck, chef and puppet
• •

High Availability & Security

• –At least
• 2 years of experience
• designing or maintaining highly available and secure cloud systems.
• •

AWS Workload Management

• – At least
• 2 years of experience
• migrating and managing workloads in AWS.
• •

Software Development

• – At least
• 2 years of experience
• developing in an
• Object-Oriented language (C# .NET preferred)
• .
• •

Scripting Skills

• – At least
• 2 years of experience
• scripting with

Bash or Python

• .
• •

AWS Services

• – Expertise with all core AWS services such as
• EC2, VPC, ELB, RDS, Route 53, CloudWatch, S3, etc.

(

• required
• ).
• •
• Infrastructure as Code (IaC)
• – At least
• 2 years of experience
• with at least one
• IaC toolset
• such as
• Terraform (required), CloudFormation, or AWS CDK
• .
• •

CI/CD Platforms

• – Hands-on experience with at least one
• CI/CD platform
• such as

Harness, Jenkins, or GitHub Actions

• .
• •

Monitoring & Observability

• – At least
• 2 years of experience
• with at least one
• real-time monitoring tool
• such as

Datadog

• .
• •

Microservices Architecture

• – Strong understanding of
• microservice-based system design
• .
• •

Database Knowledge

– Experience with

PostgreSQL and MSSQL Server

• is a plus.
• •

AWS Certification

– Preferred but not required.

Soft Skills & Mindset

•

Problem-Solving Ability

• – Able to analyze and resolve complex technical challenges with guidance.
• •

Collaboration & Communication

• – Strong verbal and written communication skills to work effectively with teams.
• •

Self-Motivation

• – Capable of working independently while also contributing to a team.
• •

Commitment to Best Practices

• – Passion for defining and implementing industry best practices.
• •

Continuous Learning

• – Willingness to explore new technologies and teach others what you learn.
• This role is ideal for someone with strong expertise and is eager to continue to grow in a
• cloud-native DevOps environment
• , apply best practices, and contribute to a culture of learning and innovation.