Office Operations Lead

Are you a highly organised, proactive office operations professional who thrives on ownership, structure, and keeping every detail under control?

We’re looking for a talented Office Manager to join our team at Expo Centric. This role is perfect for someone who’s passionate about building efficient office systems, managing documentation and compliance, supporting smooth day-to-day operations, and ensuring nothing falls through the cracks.

At Expo Centric, we don’t just fill roles — we build teams that create extraordinary experiences. Every position here plays a key part in delivering projects that wow our clients and help us grow. You’ll be part of a company that lives by its core values: Courage, Curiosity, Selflessness, Judgement, and Communication.

🎥 Discover what we do at Expo Centric

• https://www.youtube.com/watch?v=7yKFWj_8e3Q
• https://www.youtube.com/watch?v=PiR8qYJ2IRQ&t=9s
• 🔍 What You’ll Do

• Own and maintain office documentation, compliance records, vendor contracts, internal policies, SOPs, onboarding documents, and confidential files.
• Design and manage a centralised document management system, including version control, naming conventions, retention schedules, and access permissions.
• Oversee front-of-house operations, office presentation, correspondence, procurement, supplies, and day-to-day workplace coordination.
• Manage office budget tracking, invoice processing, reconciliation in Xero, and vendor payment coordination.
• Coordinate employee onboarding and offboarding, including documentation, induction scheduling, equipment requests, system access, and workplace readiness.
• Manage vendor relationships, service contracts, renewals, renegotiations, and performance monitoring.
• Support office compliance, WHS records, safety documentation, workplace inspections, emergency procedures, and incident reporting.
• Plan and coordinate corporate events, client visits, internal celebrations, travel logistics, catering, and related vendor arrangements.
• Identify workflow inefficiencies and implement improvements across administrative systems, tools, and processes.
• Use platforms such as Microsoft 365, SharePoint, Teams, Outlook, Forms, Excel, BambooHR, and Xero to support operational excellence.

✅ What You Bring

• Bachelor’s degree in Business Administration, Management, Legal Management, or a related field.
• Minimum 5 years of progressive office management or senior administrative experience.
• At least 2 years in a supervisory, team lead, or senior coordination capacity.
• Proven experience managing document control systems, compliance records, office administration, or operational documentation.
• Strong written and verbal communication skills in English; Tagalog proficiency is an advantage.
• Confidence reviewing, drafting, and managing operational documents such as contracts, NDAs, vendor agreements, policies, and SOPs.
• Strong organisational skills and the ability to manage competing priorities with minimal supervision.
• Experience with vendor negotiation, budget tracking, invoice processing, and reconciliation.
• High discretion and integrity when handling confidential documents, HR records, and sensitive business information.
• Proficiency with Xero, Microsoft 365, SharePoint, Teams, Outlook, Forms, Excel, and BambooHR or a similar HRIS.
• Experience with Power BI, Trello, Asana, Monday.com, DocuSign, or similar platforms is an advantage.

🌟 Why Join Expo Centric?

• Work with a cross-border team making tangible impact across Australian and Philippine operations.
• Take ownership of a key operational role where your systems, organisation, and judgement directly support business success.
• Be part of a collaborative, values-driven workplace that recognises initiative, accountability, and continuous improvement.
• Access mentoring from senior leaders and performance-based growth pathways.
• Contribute to a growing business where your expertise shapes real outcomes.
• Work in a role where you are trusted to improve processes, strengthen documentation, and raise the standard of office operations.

• Ready to Apply?
• Submit your CV and a short cover letter outlining how your experience aligns with this role.
• Expo Centric is an equal opportunity employer.