IT Associate - Batangas

Join VIATechnik and launch your IT career in a role that combines hands-on technical support, growth opportunities, and exposure to the latest IT tools.

What You’ll Do

• Provide 1st/2nd-level support for hardware, software, and network issues.
• Set up and configure desktops, laptops, printers, and peripherals.
• Manage user accounts, permissions, onboarding, and offboarding tasks.
• Perform routine system maintenance, updates, and security patches.
• Maintain IT asset inventory and vendor coordination.
• Document incidents, escalate as needed, and identify patterns for improvement.
• Explore and integrate automation/AI tools to streamline IT operations.

Why This is a Career Move

• Gain exposure beyond helpdesk support — system administration, security, and asset management.
• Learn directly from experienced IT mentors during your first 3 months in Makati.
• Join a collaborative culture where technology is central to success.

What We’re Looking For

• 6 months to 1 year experience in IT support/helpdesk (fresh graduates are welcome to apply).
• Strong knowledge of Windows system support and directory services.
• Comfortable with device setup, imaging, and asset management.
• Familiarity with ticketing systems (e.g., Spiceworks).
• Excellent collaboration and problem-solving skills.
• Willingness to work be assigned in our Alangilan, Batangas office.