About The Role

Management of strategic key accounts, responsible for relationship and retention strategy of platinum client base.
Positioned as a strategic partner and trusted advisor, establishing new opportunities and solutioning for client needs.
Collaborate with internal and external stakeholders to solution for client needs and develop bespoke solutions that meet client requirements
Responsible for strategic partners and alliances, conduct regular business reviews, quarterly business steerco’s and engage at decision maker level
Develop and sustain solid relationships with key clients of financial importance
Lead the negotiation of contracts with key clients and complex structures
Addressing and resolving key client complaints
Act as a main contact between key clients and internal stakeholders
Compiling reports that meet client needs
Developing a thorough understanding of client needs and fulfilment of needs Identifying new markets, segments and industries that B2B Fleet and CRT will be successful in
Represent the business at external functions, presentations and fleet related events
Collect market related information and competitor information Increase share of wallet and drive new volumes, profitable growth and monitor leakage
Identify remedial actions to retain and protect client and volume base
Responsible for due diligence and corporate governance.
Create a target customer strategy, proper customer segmentation and value proposition.
Identify risks to the business and implement controls to mitigate risks.
Drives the new business and business development strategy

Professional Qualification and Certifications

Bachelor’s Degree or Diploma in Sales and Marketing strongly preferred

Work Experience

Minimum of 7 years sales experience in front line sales role and Key Account Manager role

Knowledge and skills

Requires a range of skills from closing sales and nurturing relationships to strategic planning and cross functional leadership
Ability to profile customers and well disposition to decision makers
Ability to target customers with the best return on investment
Decisive and ability to execute on a plan
Ability to execute on the Fleet B2B and CRT strategy
Strategic outlook
Data driven mindset
Excellent communication skills
Adaptability
Developing relationships
Project management
Listening skills and empathy
Builds and increases trust
Develops consistent and repeatable new business
Meets growth and retention goals
Creates long and sustainable relationships
Service and sales oriented
Understanding the sales process , identifying upsell opportunities and effectively closely deals
Collaboration and engaging external stakeholders, JV’s Alliances and Partners in the client solution
Developing strong sales pipeline