Cybersecurity Analyst II

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

Role location: Hybrid (three days in-office, two days virtual)

Shift : Midshift

About the Team

• The team is responsible for managing access to Windows systems across production and non-production environments.
• We support user account management, service account lifecycle management, privileged access, and access governance.
• Our team administers and supports technologies such as Windows Access Management, Windows Access Control and StrongDM controls.
• We work closely with global cybersecurity, infrastructure, application support, and audit teams.
• The role will collaborate primarily with the offshore Manila-based team while supporting stakeholders across multiple regions.

About the Role

• Join the Authorization Services - Windows (ASW) team and support enterprise cybersecurity initiatives focused on Identity and Access Management (IAM) and Privileged Access Management (PAM).
• Support the administration and governance of Windows access across a large global enterprise environment.
• Help drive the migration and adoption of modern access management solutions, including Windows and StrongDM.
• Partner with cybersecurity, infrastructure, application, and support teams to ensure secure and compliant access to critical systems.
• Contribute to audit, compliance, and security control activities while delivering excellent customer support.

What You Will Be Doing

• Provision, modify, and decommission user and service accounts on Windows platforms.
• Review, process, and fulfill access requests in accordance with security policies and established SLAs.
• Administer and support Windows and StrongDM identity and access management solutions.
• Investigate and resolve access-related incidents, user issues, and authentication problems.
• Perform access reviews, compliance validations, and audit support activities.
• Develop and maintain operational procedures, standards, and technical documentation.
• Identify opportunities for process improvement and automation through scripting and tooling.

What You Will Need

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field, or equivalent work experience.
• 3-5 years of experience in Cybersecurity, Identity & Access Management, Privileged Access Management, or Windows administration.
• Working knowledge of Windows operating systems, file sharesand account management concepts.
• Experience working with ticketing systems such as ServiceNow.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication skills and the ability to work effectively with global teams.
• Ability to manage multiple priorities in a fast-paced operational environment.

Added Bonus

• Scripting in PowerShell, SQL and/or C++

What we offer you

At FIS, you can learn, grow and make an impact in your career. Our benefits include

• Flexible and creative work environment
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities
• Competitive salary and benefits

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information