Podcast Production Virtual Assistant (Australian Client/Day Shift)

About Brainbox

Brainbox is different from every other BPO. It's not just the amazing culture, strong brand, loyal customers, and talented staff, it is deeper than that. The Brainbox core value of 'Always Be Kind' is embedded in every policy, decision, and every day. We develop our people, and the Philippines management team is all Filipinos. Everything we do aims to provide people with a work culture that helps them improve every single day. From unlimited training to HMO benefits from day 1, we want our people to love what they do and become the best versions of themselves.

The Role

We're looking for a Podcast Production Virtual Assistant who will own the end-to-end publishing pipeline for our client, so every episode ships on time, correctly presented, properly filed, promoted, and tracked. You'll work directly with the client's Director, taking full ownership of production administration that currently sits on the founders' plates.

Our client is a small, founder-led podcast production studio based in Perth, Australia. They produce podcasts for client shows across YouTube, Spotify, and other audio platforms, and run a physical studio where guests come in for recordings and tours.

This is a hands-on, checklist-driven environment with no team layer between you and the Director. You'll be expected to work unsupervised, raise issues early, and follow through without needing to be chased.

Key Responsibilities

• Upload and schedule full episodes to YouTube, Spotify, and other audio platforms
• Produce and publish shorts and clips, each linked to its source episode and released the day after the main video
• Write and format show notes, titles, descriptions and tags, and upload thumbnails
• Add chapters to YouTube and Spotify episodes and include them in show notes
• Generate and clean up episode transcripts
• Confirm all editor files are uploaded before an episode enters the publishing queue
• Check every editor deliverable against the publishing checklist before it goes live, and return anything that fails
• Save, organise and back up all files following the client's folder structure and naming conventions
• Build and maintain the client's asset library from editor assets, generated content, and B-roll footage
• Keep client and project progress current in ClickUp, and follow up editors and team members on outstanding work
• Write, format and schedule blog posts in WordPress
• Optimise blog posts for search: meta descriptions, internal links, image alt text
• Complete keyword research for episode titles, tags and descriptions
• Schedule marketing and social content across client channels
• Repurpose episodes into an email newsletter
• Source B-roll, stock images and generated animation using episode transcripts to locate matching footage
• Design quote cards, carousels and episode graphics in Canva

Requirements

Essential

• 3+ years' experience in podcast publishing, content coordination, production support, or a senior virtual assistant role
• Hands-on YouTube Studio experience, with real channels or shows you can speak to
• Regular WordPress publishing and scheduling experience (not occasional use)
• Strong written English, confident enough to produce public-facing show notes and blog copy in a client's brand voice
• Basic to intermediate video and clip editing skills, with judgement on what makes an effective short
• Proven discipline working to strict file naming conventions and folder structures
• Comfortable working independently with minimal supervision, and confident raising problems early
• Excellent attention to detail and a proactive communication style

Systems and Tools

• YouTube Studio, Spotify for Podcasters (or equivalent), WordPress, ClickUp, OneDrive, Canva, Microsoft 365
• One clip editing tool: CapCut, Premiere Pro, DaVinci Resolve, or Descript

Preferred

• Experience with a podcast host/RSS platform (Buzzsprout, Captivate, Libsyn)
• Transcription tool experience (Descript, Otter)
• Social scheduling tool experience (Buffer, Hootsuite, Later)
• Calendly
• Email marketing platform experience
• Keyword research tool experience
• Prior experience supporting an Australian client or business

Benefits

• Attractive and competitive salary
• Tenure-based and Performance-based incentives
• Paid time off
• Unlimited cash incentives for hired referrals
• Engagement and Recognition programs
• HMO on day 1
• Work-life balance with a 37.5 hour week and free weekends
• International career growth and clients
• Opportunities to travel abroad
• Modern air-conditioned offices, located along MacArthur Highway (easy public transportation access), near residences, malls, and restaurants
• Fun and inclusive working environment and great working culture
• Dedicated local support with local Management, HR, onboarding, payroll, and ICT
• Access to unlimited training and micro-competencies to advance your skills

• This role is subject to a number of skills and possible online practical tests.
• This position is an onsite role at our Pampanga office. Candidate must be willing to work on-site.