About The Role

Summary

We are looking for a new addition to Sales & Customer Care Intelligence team in which you will join a group of our Business Analysts. Ideally you will have previous experience of 2+ years in a similar position. You need to be result-driven, analytical, with ability to drive mid and long-term projects focused on data analysis, interpretation, planning and data quality.

Job description

Your main responsibilities are

Ownership , definition and maintenance of reporting dashboards in QlikQ ® tools and MS Excel with various database sources including SQL utilization
Subject matter expert on the data collection , analysis and interpretation of software sales & support data to decision makers
Regular and ad-hoc reports development for specific projects finding the proper reporting dimensions , KPIs , filters for all data
Regular analytical support in Sales planning to regions and ESET HQ with detailed analysis over findings and proposed corrective actions
Support of Sales planning platform users in proper use of the tool , guidance in methodology and its impact to overall planning
Ownership of Sales planning methodology , maintenance and further development of the planning tool to reflect approved process and details
Translating business requirements into data interpretation methodology
Contribution to reporting methodology development and reports definition
User acceptance testing of developed reporting and planning application s including deep data quality check
Ad-hoc data quality check and variance analysis in Sales performance
Understanding of all data sources used in reporting and their business value .
Drive to understand new planning and reporting aspects and directions in the Security market and its applicability to our environment
Preparation and update of relevant documentation ( such as user- guides , reports , methodology , etc ), delivery of trainings to users of Sales planning platform

We are looking for a candidate with

At least 2 years of experience in similar position
Advanced English
Good knowledge of ( both direct and indirect ) sales processes in consumer and business segments
Professional background from IT software or hardware related industries , and/or in customer data analytics is a plus
Working knowledge with QlikSense , SQL, Salesforce is an advantage

To manage the responsibilities well , you need to be / have

Organized and result-oriented with great execution skills and ability to evaluate impact , strong metric / sales orientation
Good communication skills
Ability to listen , analyze , and quickly see trends in complex situations
Good analytical thinking
Proactive approach with drive to continues self-development and process improvement
Resistance to risks , ability to keep the focus
Teamwork , consensus orientation

Basic wage component ( gross ): from 2100 EUR

Performance bonus 2 times per year up to 10% of the basic salary paid for the evaluation period (usually 6 months).
The final basic wage component can be increased according to the unique individual skills and experiences of the selected candidate.

#LI-LV1 #LI-Hybrid #mid-senior