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Customer Service Representative - No Experience Required

Caldwell Communications · Cebu City, Cebu, Philippines

Customer SuccessQuick applyfull-timeabout 4 hours ago

About The Role

Customer Service Representative

  • Cebu City | Onsite | Full-time | Up to ₱26,000/month
  • We are hiring Call Center Agents in Cebu City. No experience required! Fresh graduates and first-time BPO applicants are welcome to apply.

JOB DETAILS

  • Position: Customer Service Representative
  • Salary: Up to ₱26,000 monthly basic salary
  • Location: Cebu City
  • Work Setup: Onsite
  • Employment Type: Full-time
  • Experience: No experience required

BENEFITS

  • Up to ₱26,000 monthly basic salary
  • Performance-based incentives and bonuses
  • Paid training from Day 1
  • Career growth opportunities
  • Skills development and upskilling programs

JOB RESPONSIBILITIES

  • Handle customer inquiries through phone, chat, or email
  • Provide accurate information and solutions
  • Resolve customer concerns professionally
  • Maintain excellent customer service
  • Document customer interactions accurately
  • Escalate complex concerns when needed
  • Meet quality and customer satisfaction targets

QUALIFICATIONS

  • No experience required
  • High School or Senior High School graduate
  • Fresh graduates are welcome to apply
  • Good English communication skills
  • Customer-focused and willing to learn
  • Basic computer skills
  • Able to multitask
  • Willing to work onsite in Cebu City
  • Willing to work on shifting schedules, including weekends and holidays

WORK SETUP

  • 100% Onsite – Cebu City
  • Shifting schedule
  • Paid training provided from Day 1

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