About The Role

Coretek is seeing a skilled Software Deployment Engineer who is responsible for ensuring that software application packages are installed, configured, and rolled out into production environments in a safe, efficient, and reliable manner. This qualified candidate will work closely with Coretek operations, client IT teams and client software developers to manage the entire deployment lifecycle.

Responsibilities

Deployment & Rollout: Install, configure, and upgrade software and related infrastructure (servers, databases, web servers)
Release Management: Prepare software for release, coordinate with development teams to integrate new features or fixes, and oversee deployment to live systems
Automation: Assist with the automation of deployment processes to reduce errors, eliminate manual intervention, improve speed, and ensure consistency across environments
Testing: Perform integration, load, and/or automated testing after deployment to validate functionality and performance
Escalation: Escalate software related issues to the client software development team for code remediation
Monitoring & Support: Assist the Coretek Operations team to monitor systems post-deployment, troubleshoot, and escalate issues, and resolve hosting or deployment-related problems promptly
Documentation: Create and update deployment playbooks and configuration documents as needed and provide continuous improvement ideas to create efficiencies for future deployments

Requirements

Education: Bachelor’s degree in Computer Science, Information Technology, or a related field
Experience: 3+ years of hands-on experience in software package deployment and operations
Technical Skills:
Experience with Ubiquity gateways, preferred
Proficiency in scripting (Bash, Python, PowerShell) and version control (Git, SVN)
Experience with containerization (Docker, Kubernetes) and cloud platforms (Azure, AWS, GCP)
Familiarization with operating systems (Windows, Linux), databases (e.g., Microsoft SQL Server), and web server technologies
Certifications Preferred – At least one:
Azure Solutions Architect
AWS Certified Solutions Architect
Certified Kubernetes Administrator
MCSE
Familiarity with event management tools (ie. Elastic, Logic Monitor, Nagios)
Must be willing to work U.S. business hours with some off hours work to support deployments as needed
Excellent customer service skills
Strong problem-solving skills
Excellent communication skills to explain technical details to technical and non-technical stakeholders
Ability to work under pressure and meet deadlines.
Detail-oriented and solid organizational skills
Must be proficient with the English language