About The Role

As an Administrative Assistant based in our Barcelona Office, you will be part of a dynamic, international team of professionals focused on assisting employees in our Front Office (Underwriting Department). You will directly report to the Financial Lines Administrative Centre Manager and perform administrative tasks, as well as support the team’s business development goals. You will be key to building profitable relationships with brokers and insureds, and your role will fully support and align with the company’s objectives and standards.

Main responsibilities

Arranging business trips through our external travel agency
Preparing and submitting employees’ expense reports
Covering reception (occasionally)
Assisting the underwriters of your region in:
Entering insurance policy details in the policy administrative system
Reviewing / manually preparing invoices and following up on overdue and incorrect payments
Issuing policy documentation
Creating and maintaining the client’s folder
Maintaining the policy administrative system up to date
Ensuring legal and compliance requirements are fulfilled in the policy documentation and policy administrative system
Participating in optimizing the operational processes as required

Challenges

Dealing with a broad spectrum of cognitive tasks in a time-sensitive environment
Managing multiple policy administrative systems and databases
Learning many procedures and following them accurately