#5095864 - MONITORING at Brinks Careers RoW | JobSpring

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About The Role

Monitoring status ATM (online/offline) secara real-time
Mengecek kondisi operasional ATM (cash, kertas struk, error, jaringan)
Menerima dan mencatat laporan gangguan ATM
Melaporkan issue ke teknisi/FLM untuk penanganan
Melakukan follow up sampai ATM kembali normal
Koordinasi dengan tim terkait untuk percepatan perbaikan
Memastikan SLA (waktu penanganan) terpenuhi
Membuat laporan harian, mingguan, dan bulanan
Input data incident ke sistem monitoring
Menjaga akurasi data dan dokumentasi operasional ATM

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