About The Role

The company is a specialty store offering a wide range of toys, stationery, accessories, and cute character products. We're looking for a motivated, hands-on Store Manager to lead our team at our Los Cerritos Center location and deliver an outstanding customer experience.

Key Responsibilities

Oversee daily store operations, including opening/closing procedures, cash handling, and inventory management
Recruit, train, schedule, and develop a team of sales associates
Drive sales performance and meet or exceed monthly/quarterly targets
Ensure exceptional customer service standards are consistently met
Manage inventory, visual displays, and store presentation
Monitor and control operating costs, shrink, and loss prevention
Analyze sales reports and KPIs to identify opportunities for improvement
Ensure compliance with company policies, safety regulations, and California labor laws
Handle customer escalations and resolve issues professionally
[2-4] years of retail management experience (or similar leadership role)
Proven ability to lead, motivate, and develop a team
Strong communication, organizational, and problem-solving skills
Comfortable with POS systems, inventory software, and basic reporting tools
Flexible availability, including evenings, weekends, and holidays as needed; mall hours may vary seasonally
High school diploma required; [Bachelor's degree preferred/a plus]
Reliable transportation to the Cerritos area

All your information will be kept confidential according to EEO guidelines.