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Account Management Professional

4684 SMC Region USC · Elko, NV, United States

Customer SuccessExternal listingfull-time9 days ago

About The Role

Key Account Manager, Sandvik Rock Processing, NW USA (NV/UT/MT)

Are you passionate about building strong customer partnerships and delivering value that drives long-term success? Sandvik Rock Processing is seeking a Key Account Manager to support and grow relationships with our most strategic customers across parts of Western USA .

This is a high-impact role focused on strengthening key accounts, delivering exceptional service, and identifying new opportunities to expand our business within the mining industry.

What You’ll Do

As a Key Account Manager, you will act as the primary point of contact for major customers, ensuring a seamless and value-driven experience. You will:

  • Manage and grow a portfolio of high-value accounts across the region
  • Develop and execute account strategies aligned with overall company sales objectives
  • Build strong, long-term relationships with key stakeholders and decision-makers
  • Lead contract negotiations in alignment with Sandvik’s commercial strategy
  • Identify and pursue new revenue opportunities within existing accounts
  • Coordinate cross-functional teams (technical, service, product) to deliver a consistent and cohesive customer experience
  • Monitor customer activity, market trends, and competitive landscape to inform strategy
  • Provide ongoing support to clients, ensuring high levels of satisfaction and retention
  • Act as a trusted advisor by understanding customer operations and recommending tailored solutions
  • Promote new products, services, and technologies that align with customer needs

What You Bring

We’re looking for a relationship-driven professional with strong commercial and technical awareness

  • Proven experience in account management, sales, or customer-facing roles within mining, aggregates, or heavy industrial sectors
  • Strong understanding of crushing, screening, or mineral processing solutions is an asset
  • Demonstrated success managing large or strategic customer accounts
  • Experience negotiating contracts and driving profitable growth
  • Ability to understand customer operations and translate needs into value-driven solutions
  • Strong communication and stakeholder management skills

What Sets You Apart

  • Customer-first mindset with a focus on long-term partnerships
  • Strong commercial acumen and strategic thinking
  • Highly organized with the ability to manage multiple stakeholders
  • Proactive and results-oriented approach
  • Collaborative team player who thrives in cross-functional environments

Minimum Requirements

  • 5+ years in mining, aggregates, or heavy equipment sales/account management
  • Proven experience managing key accounts and delivering against sales targets ($5-20MM range)
  • Strong relationship management and communication skills
  • Ability to understand customer operations and identify opportunities

Preferred

  • Experience with crushing, screening, or mineral processing equipment
  • Background in Western USA mining market
  • Strong commercial acumen (selling value vs. price)
  • Ability to develop account strategy and identify growth within existing customers

Why Join Sandvik?

At Sandvik, you’ll be part of a global leader known for innovation, quality, and customer success. We offer

  • The opportunity to work with industry-leading products and technologies
  • A collaborative and supportive team environment
  • Career growth within a global organization
  • The ability to make a meaningful impact with key customers

Benefits

Sandvik offers a comprehensive total compensation package, including a competitive benefits package of health, dental and disability insurance, and a 401(k) retirement savings plan. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement.

How to Apply

  • For immediate consideration, please apply online at www.home.sandvik/career to the Parts and Services Sales Representative position JO # R0091433.
  • Ready to Make an Impact?
  • If you enjoy building lasting relationships, delivering customer value, and driving strategic growth, we’d love to hear from you.
  • Apply today and help strengthen Sandvik’s partnerships across parts of Western USA.

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