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Key Account Manager
HR01 (FCRS = HR001) Lek Zagreb d.o.o · Croatia
About The Role
Job Description Summary
Experienced sales professionals responsible for achieving sales targets for a specific account(s). Responsible for establishing and implementing a sales/business plan for a designated client base or implementation of a specific sales program to effectively support the patient journey and properly position Sandoz and its brands.
Job Description
Major accountabilities
- Responsible for driving sales, promotion and development in the designated accounts to reach commercial goals -Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes.
- Establish and develop long-term relationships with key customers.
- Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships with existing customers by continuously proposing solutions that meet their needs and objectives.
- Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts -Prepare and negotiate contracts, and guide initiatives that the company launches to target particular account -Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans -Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Sandoz CRM system.
- Responsible for establishing and implementing a sales/business plan for a designated client base.
- May manage a few direct reports -Reporting of technical complaints / adverse events / special case scenarios related to Sandoz products within 24 hours of receipt -Distribution of marketing samples (where applicable)
Key performance indicators
- Sales revenue and revenue growth in designated accounts -Operating budget for designated key accounts (Budget, Cost, Sales, etc.)
Minimum Requirements
Work Experience
- Key account management experience.
- Sales experience in multinational companies.
- Team management experience is preferred.
Skills
- Account Management.
- Biosimilar Drugs.
- Business Opportunities.
- Business Planning.
- Competitive Intelligence.
- Crm (Customer Relationship Management).
- Customer Requirements.
- Key Account Management.
- Market Share.
- Promotion (Marketing).
- Sales.
- Sales Management.
- Sales Planning.
- Sales Strategy.
Languages
- English.
- Croatian.
Work location
- Primorsko goranska county, Istarska county, Ličko-sensjka county
Contract type
- This is a fixed-term contract until 31 October 2027, with potential future opportunities within the company, subject to business needs and available positions.
Skills Desired
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