Technical Sales Specialist (Cebu-Based)

Primary Responsibilities

• Generate and capitalize on new sales and business opportunities to meet required revenue targets 

within defined target areas.

• Prepare individual sales and marketing programs and action plans in line with the overall business 

• strategy to ensure a targeted and focused approach that consistently contributes to the overall growth 
• objectives of the business.

• Meet assigned sales targets as set by the Business Manager.

Specific Responsibilities

• In conjunction with overall sales strategy, create sales and marketing plans to grow SGS revenue 

for designated industry, market segment, accounts and/or geographical location.

• Identify, research, plan contact potential clients to establish new business in order to achieve 

targeted revenue growth

• Anticipate and identify client’s needs and concerns and translate those into sales opportunities
• Prepare service proposals, service agreements, and tenders customized to client’s requirements 

within set deadlines

• Ensure accurate, timely submission of all information as requested by clients up in a professional 

manner, ensure follow

• Prepare and submit timely and accurate reports (Weekly Activity Plan and Weekly Activity Report) 

of sales activities, especially client visits/calls

• Resolve customer complaints by addressing the root cause of the problems, facilitating the 

• development of solutions with the team, preparing reports and making recommendations to 
• managers

• Monitor customer satisfaction
• Maintain positive relationships with current and potential clients through regular contacts
• Liaise with technical/operations teams to ensure excellent communication channels exist to 

facilitate the successful handover and execution of the new and current business.

• Support marketing strategy and business development teams as appropriate
• Monitor market trends and competitor’s strategies, activities and pricing
• Assist in invoicing and assists collections team as determined by the Division Manager

• ▪Maintain awareness and understanding of all SGS services, ensuring that the full range of SGS 
• services are presented to new and existing clients to maximize sales opportunities

• Forward potential opportunities to other Business Lines as appropriate and promote collaboration to 

ensure successful conversion.

• At all times, adopt a safe behavior by exercising due regard for the health and safety of SGS 

employees and clients, in line with SGS policies and procedures

• At all times, comply with SGS Code of Integrity and Professional Conduct
• Performs other related duties as may be assigned by management to achieve the departmental 

• goal for his/her personal or professional training, education or development as programmed by 
• his/her immediate superior.

• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and 

supporting objectives including, but not limited to

• o Demonstrates strong obligation to SGS QHSEE policies, procedures and work instructions by actively 
• participating in meetings, projects and events, completes required training, intervenes in unsafe 
• situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to 

HSEE

• o Perform appropriately and immediately to emergency situations and assists other staff members in 
• maintaining readiness to respond to emergencies within the workplace.
• o Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner
• and in compliance with the disposal regulations and requirements, and in accordance with SGS 
• Environmental Management System requirements.
• o Reports all incidents, including near misses and hazards, which may affect the achievement of QHSEE 
• objectives in accordance with SGS Incident Reporting and Management requirements.
• o Efficiently uses all equipment, including safety equipment, and company owned property in the manner 
• intended and reports any damaged / lost equipment to immediate superior.
• o Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines.
• o Maintains awareness of the safety and health related hazards and environmental aspects and proposes 
• action plans to control the risks to immediate superior or QHSEE Coordinators
• o Actively participates in incident investigations and risk assessments as deemed necessary by SGS 
• management.
• o Fulfills the requirements needed in the success of the QHSEE Management System
• o Recognizes the potential consequences of not following the established policies, procedures, and 
• guidelines, including not fulfilling the organization’s compliance obligations.

• College graduate of any business, marketing, food science/technology, chemical, agriculture, life 

science or related course.

• Experience in the related field covered by corresponding position is an advantage.
• A minimum of 3 years of experience in the sales field, with a successful track record

Experience/Technical Knowledge

• State of the art selling techniques and an ability to translate these skills into tangible results
• Extensive knowledge of the related field (stakeholders, trends/shifts, competitors, processes, 

regulatory frameworks)

• Ensure new services are offered at acceptable margins within operational capacity
• Ability to present detailed concepts to an audience or group of clients
• Ability to adopt a flexible approach to work and react effectively to a rapidly changing environment.
• Ability to work under own initiative and with a high degree of autonomy
• Knowledge of IT systems, particularly MS Office applications
• Excellent interpersonal and communication skills
• Team player
• Ability to listen and identify client needs and requirements
• Service oriented mindset
• Organization skills
• Accountability, results driven
• Exhibits enthusiasm and perseverance
• Ability to travel, sometimes at short notice
• Valid driver’s license is an advantage but not a requirement.

Language

• Proficient in English & Filipino (both written and verbal).