Chat Support CSR

Responsibilities

• Handle customer inquiries via phone, chat, or email.
• Provide accurate information about products and services.
• Resolve customer concerns professionally and efficiently.
• Update customer records and case details.
• Coordinate with internal teams when necessary.
• Maintain excellent customer service and customer satisfaction.

Qualifications

• At least a High School Graduate (Old Curriculum), Senior High School Graduate, or College Graduate
• No experience required; fresh graduates are welcome to apply
• Good English communication skills
• Strong customer service and problem-solving abilities
• Basic computer navigation and multitasking skills
• Willing to work onsite in Metro Manila
• Open to shifting schedules, including weekends, holidays, and night shifts

Benefits

• HMO coverage starting Day 1
• Monthly allowances
• Performance bonuses
• Career growth opportunities
• 13th Month Pay
• Salary increases
• Paid training
• Paid Time Off (PTO)

Pay: Php18,000.00 - Php26,000.00 per month

Benefits

• Company Christmas gift
• Company events
• Flexible schedule
• Flextime
• Free parking
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person