About The Role

[What the role is]
This is a 2-year contract position as Senior Executive, Internship Management in Careers & Global Immersion.
[What you will be working on]

Coordinate and administer student internship operations to ensure a smooth, timely and positive experience for students, academic schools and industry partners.
Support the administration and enhancement of the Internship Management System to improve user experience, process efficiency and data accuracy.
Work closely with key stakeholders to support effective communication, alignment and collaboration on internship matters.
Respond to enquiries and feedback from NP internship supervisors, internship companies, students and parents, providing timely and service-oriented support.
Leverage data tools to develop dashboards and reports that generate insights for enhancing internship quality, student experience and industry partnership development.
Contribute to the review, improvement and digitalisation of internship-related processes to strengthen operational effectiveness and service delivery.
Provide administrative and operational support to enable the effective delivery of internship programmes across the Polytechnic.

[What we are looking for]

Service-oriented, empathetic and human-centred, with the ability to understand user needs and translate them into clear process improvements
Tech-savvy and proactive in identifying opportunities to improve productivity through digitalisation and better use of systems
Data-driven, with the skills to interpret data and trends, the knowledge to apply insights to decision-making, and the attributes to be curious, analytical and evidence-based in improving processes and outcomes
Collaborative team player who is adaptable, resourceful and open to taking on new challenges
Strong verbal and written communication skills, with the confidence to engage a range of internal and external stakeholders
Experience with the following tools would be advantageous: Alteryx, Tableau, Power BI and Microsoft Copilot