Business Resilience Operational Risk Officer (Technology)

Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach! Position Title: Business Resilience Risk Officer - Technology Job Summary: Identifies, evaluates, and mitigates technology and operational risks, with primary focus on leading and executing the Risk and Control Self-Assessment (RCSA) framework. Perform root cause analysis to identify underlying process, system, people, or control weaknesses contributing to risk events and losses. Develop actionable recommendations to address root causes and prevent recurrence of identified issues. Role Exposure: RCSA Facilitation - Lead end-to-end RCSA cycles, process mapping, and risk evaluations across system development cycle, infrastructure, information security & IT operations. Map core processes to identify inherent risks and control points. Control Evaluation - Assess the adequacy, design, and operating effectiveness of existing general controls and automated process controls. Tracking & Escalation - Collaborate with process owners to define clear, time-bound corrective action plans for identified control gaps or high residual risks. Monitor the implementation status of remediation plans and escalate overdue risks to Senior Management. Dashboarding & Reporting - Prepare risk reports, dashboards, and presentation materials for senior leadership. Stakeholder Collaboration: Serve as the primary point of contact for internal partners on operational risk frameworks, methodology, and tools. Qualifications: Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business/Risk Management, or related fields. Strong familiarity with IT governance frameworks. Good understanding of core IT operational processes, software development life cycle (SDLC), database management, or cloud architecture. Minimum of 3 to 5 years relevant experience in Risk Management, IT Audit, Information Security, Technology Governance, Internal Controls Assessment, or related fields. Demonstrated experience in risk assessment, control evaluation, root cause analysis, and issue remediation. Other Details: Rank: Junior Officer Unit: Risk Management Group / Business Resilience Risk Management Division / Technology Risk Department Location: Metrobank Center, BGC, Taguig City