Lifeline Support

The Back Office Support plays a vital role in ensuring smooth operations by handling administrative, clerical, and support tasks that enable our front-line and customer-facing teams to perform efficiently. This role involves data processing, documentation management, coordination with internal departments, and maintaining accuracy and compliance across all operational processes. Key Responsibilities Process account updates and service requests accurately within prescribed timelines. Handle data entry, reporting, and documentation using internal systems and CRM tools. Verify and reconcile information to ensure data accuracy and compliance with company standards. Skills, Knowledge & Expertise Strong attention to detail and organizational skills Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Excellent written and verbal communication skills