Business Admin

About The Role

Business Admin Job Scope (Primary Responsibilities)

Execute operations audit by making follow-up calls to customers and

understanding concerns.

Prepare and present quality reports of audit findings and recommendations to

Managers

Identify key risk and control indicators for assigned audit areas.
Maintain documentation for risk assessment and management processes.
Perform audit-related investigation as directed by the Manager.
Evaluate and revise internal controls and operational and management

policies/procedures.

Ensure past audit recommendations are implemented in the current audit process.
Assist management in developing an annual audit plan.

Business Admin Job Scope (Secondary Responsibilities)

Delivers a professional and high-quality service experience to customers over

the phone by following the approved spiel by the Quality Team.

Verifies, schedule, and confirm the details of the order.
To finish the task that is given in a day. (i.e., no. of calls, Email, Admin Reports,

and other Admin related matters)

To work closely with other departments’ stakeholders, to support and execute

business administration activities, and objectives set by the team leader.

To work closely with other departments such as 3PL, Marketing, Corporate, and

other relevant teams.

Must be meticulous and pay attention to details especially when handling

reports and other admin-related matters

Willing to be assigned to and be mobilized to ad hoc tasks and duties, whenever

required to support business and customer needs.

Regularly examine data reports to locate and resolve mistakes that may arise
Maintain databases and perform updates when necessary to ensure accuracy.
Create business reports that provide insight into key data points and

communicate the results in written and/or verbally to managers.

Upselling products by offering certain services and/or products to customers.

Requirements

This job requires working 6 days a week and 8 hours a day with 3 shifts 9am, 11am and 1pm. Hours are subject to changes during the peak sales period.

Benefits

Permanent Work-from-home setup
Paid leaves, Birthday leave
Entry-level rate is $3 USD per hour