Compliance Operations Manager

🚀 Why Midnite?Midnite is a next-generation sports betting and gaming platform built for a new wave of players.We combine sharp product thinking, bold brand, and fast execution to create experiences that feel modern, intuitive, and built for how people actually play today.Over 400,000 players have already made the move, and we’re only just getting started.We’re a high-performance team operating at pace. High ownership. Constant iteration. No hiding behind processes. We move quickly, test relentlessly, and turn ambitious ideas into real impact. If you’re driven, creative, and thrive in fast-moving environments where you can shape meaningful outcomes - keep reading.Not your grandad’s bookie.👀 The RoleTitle: Compliance Operations Manager Team: ComplianceLocation: Cape Town, South Africa We’re looking for an experienced Operations Manager to lead the day-to-day performance of our Safer Gambling operations in South Africa, with the potential to expand into Anti-Financial Crime as we <grow.As> our first role of its kind in Cape Town, you’ll help shape how Compliance operates in a growing global hub. You’ll lead through Team Leaders, improve performance and build a culture where people take ownership and keep raising the bar.Reporting to the Senior Operations Manager, you’ll work across the business to turn strategy into strong day-to-day <execution.You> WillOwn the day-to-day performance of our Cape Town Compliance teams.Lead, coach and develop Team Leaders and their teams.Manage resourcing, productivity, quality, SLAs and backlogs.Use data to spot problems, remove blockers and improve performance.Turn strategy into clear, effective operational <processes.Drive> a culture of ownership, curiosity and continuous <improvement.Support> recruitment, onboarding and ongoing development.Keep operational policies, processes and documentation sharp and <audit-ready.Build> strong relationships across Compliance and the wider business.The Next MidniterIs an experienced, people-first operational leader.Has led teams of 30–60 people in fast-paced, changing environments.Knows how to improve frontline leadership and team performance.Understands productivity, QA, SLAs and backlog management.Can read the data, spot operational risks and act on <them.Is> confident challenging constructively and working across teams.Has experience in regulated, high-volume or operationally complex <environments.Is> adaptable and comfortable helping build something as it scales.Safer Gambling or Anti-Financial Crime experience is a bonus, not a must.💰 WinningsShape our future: Play a key role in our team's success, where your voice matters, and you'll have a direct impact on shaping Midnite's future.Work-Life Balance: Enjoy 21 paid holidays a year, plus generous parental leave, supporting you during life's most important <moments.Group> Risk Benefits: Have peace of mind with 100% employer-funded group risk cover through Discovery.Retirement Fund: Plan for your future with a retirement fund benefiting from a 5% employer contribution and a 5% employee contribution.Discretionary 13th Cheque: Be rewarded for your contribution with a discretionary 13th cheque.Grow with us: Expand your skills through internal and external learning opportunities.Transparent compensation: We provide competitive pay with clear team bandings and salary grids, ensuring that salary discussions are simple and fair.Constructive feedback: We foster a transparent culture, encouraging individual feedback and review sessions to help everyone <improve.At> Midnite, we’re committed to creating equal opportunities for everyone. We actively strive to build balanced teams that reflect the diversity of our communities, including ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders.We aim to provide an inclusive and supportive interview experience for all candidates. If you require any reasonable adjustments, please let us know in advance so we can ensure you feel comfortable and set up for success.