About The Role

As the Customer Service Representative, you will be the primary point of contact for our members. You will be responsible for processing member account inquiries and interacting with members to address account questions. In this role you will also be required to perform collections procedures, create service orders, calculate, and post payments.

Required

A high school diploma, GED, or equivalent education.
Minimum of 2 years customer service experience.

Preferred

Associate degree in business, accounting, or related field.
Knowledge of electricity and electrical components, billing, and collections.

What’s in it for you!

Salary range for this position is $20 to $24.50 per hour depending on qualifications and experience, with a progression opportunity to reach $30 per hour.
Comprehensive medical, dental, and vision coverage
Health Savings Account (HSA) with company contributions
Immediate eligibility for paid time off - no waiting period
10 paid holidays each year
Access to exclusive national discount programs
On-site fitness center to support your wellness goals
Employer-paid life insurance, short-term disability, and long-term disability coverage
Fully funded pension plan - a rare and valuable retirement benefit
401(k) and Roth 401(k) plans with company match