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Receptionist
Hayfin Capital Management · London, England, United Kingdom
About The Role
We are seeking a professional, highly organised Receptionist to join our central London office in a permanent position. As the first point of contact for clients, visitors and colleagues, this role plays a key part in creating a welcoming, efficient and well‑run office environment.
You will be responsible for the day‑to‑day management of reception and will provide a broad range of administrative and office support, working closely with the Office Manager and wider business teams.
What We Offer
- A collaborative, professional and inclusive working environment
- The opportunity to join a leading European investment firm, headquartered in London
- Exposure to a fast‑paced, high‑quality business
- Competitive salary and benefits package
Key Responsibilities
Reception & Front‑of‑House
- Serve as the first point of contact for clients, visitors and senior stakeholders, maintaining a professional front‑of‑house experience in line with the firm's standards
- Operate the switchboard, handling all calls and enquiries courteously
- Manage visitor bookings, building access and security procedures
- Prepare and coordinate meeting rooms, including AV set-up, catering and calendar management
Office & Administrative Support
- Manage post, couriers and deliveries
- Order and monitor office supplies, stationery and kitchen provisions
- Maintain tidy, well-stocked communal areas
- Support new starter onboarding and assist with printing, binding, filing and scanning
Team & Business Support
- Provide diary management, travel booking and accommodation support
- Assist with expense processing and corporate card administration
- Liaise with suppliers and internal stakeholders as required
- Contribute to ad‑hoc projects and provide cover for colleagues when needed
Requirements
- Proven experience in a receptionist or office support role, ideally within a professional services environment
- Excellent communication and interpersonal skills, both in person and over the phone
- Strong organisational skills with the ability to multitask and prioritise effectively
- Confident user of Microsoft Office and general office systems
- Proactive, reliable and able to work well as part of a team
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