About The Role

The Business System Analyst is responsible for reporting, data integrity, and testing to ensure security of data and compliance in terms of system functionality. This role is a subject matter expert on our dispatch systems, and internal reporting tools.

Configure, manage, maintain, and continuously improve the business application in support of business process
Ensure that all applicable system features and functionality are leveraged
Provide subject matter knowledge and problem-solving abilities
Manage environment to ensure integrity, performance, accessibility, and recoverability of data.
Day to Day monitoring and reporting on the use and utilization of and the quality of the data within the system
Supports application life cycle work which can include patching, upgrades, testing, etc.
Develop and deliver user training
In-house, first level support to resolve application or data issues
Develop and deliver ad hoc reporting in support of user community and leadership
Work with visual analytics tools to produce insight from operational system
Undergraduate Degree preferred
2-5 years of relevant experience
Super user of Cognos and TMW
Demonstrates high attention to detail
Ability to multitask and pivot from one initiative to the next
Can manage changing priorities in a fast-paced environment
Excellent communication, interpersonal, and negotiation skills
Must be team oriented and an independent self-starter
Experience in Transportation & Logistics Industry would be considered an asset