Property Damage Manager

Property Damage Manager

Property Damage Claims, Investigations & Claims Resolution

• 📍 Manila, Philippines
• 🏢 On-Site

Help Lead Fair and Efficient Property Damage Resolution

At FLF, helping clients recover extends beyond legal representation—it includes ensuring their property damage claims are handled accurately, efficiently, and fairly.

As our organization continues to grow, we're looking for an experienced Property Damage Manager to lead investigations, oversee claim resolution, and guide a high-performing team dedicated to achieving the best possible outcomes for our clients.

If you're passionate about claims management, investigations, negotiations, and operational leadership, we'd love to hear from you.

Why This Role Matters

As the Property Damage Manager, you will oversee the firm's property damage claims process from investigation through resolution, ensuring claims are properly evaluated, negotiated, and resolved in a timely manner.

You'll work closely with attorneys, clients, insurance carriers, contractors, and external stakeholders to drive fair settlements, maintain compliance, and support outstanding client service.

Your work will directly contribute to stronger claim outcomes, improved operational efficiency, and exceptional client experiences.

Compensation & Benefits

• Competitive compensation paid twice a month
• Performance-based bonus opportunities
• Leadership role within a growing organization
• Ongoing professional development and career growth
• Collaborative, client-focused, and results-driven work environment
• Modern office located in Manila, Philippines
• Law benefits

What You'll Do

Property Damage Claims Management

• Lead and oversee property damage investigations involving residential, commercial, and industrial property claims.
• Manage the full lifecycle of property damage claims from intake through resolution.
• Ensure timely, accurate, and compliant handling of all assigned cases.
• Monitor claim progress and drive efficient case resolution.

Investigation & Damage Assessment

• Conduct site inspections and evaluate the cause, extent, and impact of property damage.
• Gather evidence, review reports, interview involved parties, and document investigative findings.
• Identify discrepancies, fraud indicators, or issues affecting claim outcomes.
• Develop comprehensive investigation reports and claim recommendations.

Negotiation & Claim Resolution

• Negotiate settlements, repair costs, and claim resolutions with insurance carriers and third parties.
• Advocate for fair claim valuation while protecting client interests.
• Resolve disputes through effective negotiation and professional communication.
• Collaborate with attorneys to support legal strategy when necessary.

Cross-Functional Collaboration

• Coordinate with insurance adjusters, contractors, engineers, legal representatives, and other stakeholders.
• Build productive relationships with vendors and restoration partners.
• Partner closely with Legal, Case Management, and Operations teams to improve claim outcomes.
• Support organizational initiatives focused on operational excellence and client satisfaction.

Compliance & Risk Management

• Ensure compliance with company policies, legal regulations, and industry standards.
• Maintain accurate claim documentation and investigation records.
• Support risk management initiatives by identifying trends and recommending preventive measures.
• Promote best practices in claims handling and documentation.

What We're Looking For

Required Qualifications

• Bachelor's degree in Business, Risk Management, Insurance, Criminal Justice, or a related field preferred.
• 3–7+ years of experience in property damage claims, investigations, insurance, risk management, or a related field.
• Strong background in claims investigations, negotiations, and dispute resolution.
• Knowledge of property insurance policies, claims handling procedures, and liability assessment.
• Experience coordinating with legal teams, insurance companies, contractors, and external stakeholders.
• Strong analytical, investigative, and decision-making abilities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite and claims management systems.
• Professional proficiency in English.

Preferred Qualifications

• Leadership or supervisory experience managing claims or property damage teams.
• Experience within Personal Injury law firms, insurance carriers, or legal services organizations.
• Experience negotiating complex property damage settlements.
• Familiarity with Filevine or similar legal case management platforms.
• Knowledge of California property damage claims and insurance practices is considered an advantage.

The Type of Person Who Thrives Here

Our most successful team members are

• Strong leaders who inspire accountability and collaboration
• Analytical professionals who make sound investigative decisions
• Skilled negotiators who advocate confidently for clients
• Detail-oriented professionals committed to quality and accuracy
• Organized managers who effectively balance multiple priorities
• Collaborative partners who work well across departments
• Ethical professionals who value integrity and confidentiality

Why Join FLF?

At FLF, property damage management is an essential part of helping clients recover after an accident.

You'll lead an important function within our Personal Injury practice while working alongside experienced attorneys and legal professionals dedicated to delivering exceptional client outcomes.

About FLF

FLF is a growing Personal Injury Law Firm dedicated to helping injured individuals and their families obtain the justice and compensation they deserve.

Our success is driven by talented professionals across legal, client services, business operations, marketing, technology, finance, and analytics who work together to deliver exceptional results.

Our Core Values

• Loyalty – To our clients, our team, and our mission.
• Trust – Building confidence through transparency, consistency, and results.
• Respect – For clients, colleagues, and the communities we serve.
• Accountability – Taking responsibility for outcomes, both successes and mistakes.
• Continuous Growth – Striving to learn, adapt, and improve daily.

Equal Opportunity Employer

FLF is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all team members.

Ready to Apply?

If you're excited about leading property damage investigations, negotiating successful claim resolutions, and helping clients achieve the best possible outcomes, we'd love to hear from you.

Please submit your resume highlighting your experience in property damage claims, investigations, insurance, negotiations, leadership, and claims management.