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Chief Concierge
Hilton · Mexico
About The Role
Liderar y supervisar la operación del departamento de Concierge, garantizando un servicio personalizado, anticipatorio y genuinamente excepcional para huéspedes, de acuerdo con los estándares de lujo del hotel.
El Chief Concierge será responsable de crear experiencias memorables, atender solicitudes especiales, coordinar servicios internos y externos, y desarrollar relaciones estratégicas con proveedores y socios del destino, asegurando que cada interacción supere las expectativas del huésped y contribuya a una experiencia de lujo integral.
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