About The Role

The Project Coordinator is responsible for coordinating U.S.-based maintenance work orders from start to completion. This position involves sourcing technicians, negotiating pricing, scheduling services, following up on jobs, and ensuring that all client requirements are completed correctly and on time.

Key Responsibilities

Receive and review assigned maintenance work orders.
Understand the scope of work and service requirements.
Search for, contact, and hire qualified technicians across the United States.
Negotiate technician pricing while maintaining job profitability.
Schedule technicians according to client requirements and deadlines.
Communicate with technicians before, during, and after service.
Follow up continuously on active work orders.
Coordinate technician check-in and check-out procedures.
Ensure technicians provide required photos, reports, invoices, and completion documentation.
Order required parts or materials when necessary.
Communicate job progress and important updates internally.
Identify problems during service and work quickly to find solutions.
Ensure technicians follow the required scope of work.
Follow up until every assigned work order is properly completed and closed.
Maintain accurate records and updates for all assigned jobs.
Handle multiple work orders simultaneously while meeting deadlines.
Excellent English communication skills, both spoken and written.
Comfortable making and receiving professional phone calls in English.
Strong negotiation and communication abilities.
Excellent multitasking and organizational skills.
Strong problem-solving skills and ability to work under pressure.
Good computer skills and knowledge of Microsoft Office.
Ability to communicate professionally with technicians and internal teams.
Previous experience in dispatching, project coordination, facility management, or maintenance operations is an advantage.