About The Role

The Concierge will support two premier office properties in downtown Chicago. This role serves as the primary point of contact for tenants, visitors, vendors, and conference center users, delivering exceptional customer experience while ensuring efficient operation of building amenities and administrative functions.

Property Summary

151 North Franklin: Approximately 807,000 square feet
155 Wacker Drive: Approximately 1.2 million square feet

JOB RESPONSIBILITIES

Conference Center & Amenities Management

Manage conference center scheduling and reservations.
Coordinate tenant meetings, events, and vendor logistics.
Serve as liaison between tenants, vendors, and building engineering.
Coordinate furniture moves and meeting setups.
Monitor utilization and resolve scheduling conflicts.
Facilitate with conference center event management and logistics

Concierge & Tenant Services

Provide concierge-level tenant service.
Serve as first point of contact for inquiries and requests.
Build strong tenant and visitor relationships.
Support tenant engagement initiatives.

Administrative Support

Maintain calendars and records.
Support property management projects.
Coordinate vendor documentation and communications.
1-3 years of administrative, concierge, hospitality, or property management experience.
Strong customer service and communication skills.
Exceptional organization and multitasking abilities.
Proficiency with Microsoft Office.

Key Skills and Traits

Hospitality mindset and white-glove customer service.
Proficiency in event logistics for conference center events
Technical Skills- ability to troubleshoot and assist with entry-level conference center tech needs (i.e. Wi-Fi set up, projection equipment, etc.)
Area expertise- knowledge in building amenities and surrounding areas to provide high quality business services for tenants and guests.
Branding- represent Stream, ensure conference center aesthetic standards

Once you have completed your application, you will receive an email from  [email hidden]  with a link to the Culture Index survey which will help us gain a better understanding of your strengths and motivational drives. Please search for the  "General Survey"  position in the Culture Index portal. We kindly request that you set aside 10 uninterrupted minutes within  48 hours  of submitting your application.

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Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sexual orientation, gender identity, age, national origin, disability, military status, or any other reason prohibited by law.

Stream Realty Partners offers competitive salaries, bonuses, medical/dental/vision insurance, pharmacy benefits, health savings account, flexible spending accounts, 401(k) plan with company matching, PTO, and holiday pay. Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, location, and other job-related reasons. 

To apply for a position, please visit our website at www.streamrealty.com