About The Role

Job Title

B2B Talent Acquisition Supervisor

Job Description

About the Role

At Concentrix, we are looking for an experienced Supervisor, B2B Talent Acquisition to lead a team of recruiters and drive hiring excellence across our business. This role is responsible for ensuring staffing requirements are met by attracting, assessing, and onboarding top talent while delivering a best-in-class candidate and stakeholder experience.

The successful candidate will combine strong leadership capabilities with hands-on Talent Acquisition expertise, using data-driven recruitment strategies to support business growth in a fast-paced and dynamic environment.

Working Model: Hybrid (2 days/week from the office)

Key Responsibilities

Talent Acquisition Leadership

Lead, coach, and develop a team of Talent Acquisition Specialists and Recruiters to achieve hiring targets and quality standards.
Set clear team goals, KPIs, and performance expectations while monitoring productivity and delivery.
Provide ongoing coaching, mentoring, and development opportunities to maximize team performance.
Handle escalated recruitment challenges and support complex hiring requirements.

Recruitment Strategy & Delivery

Develop, implement, and continuously improve recruitment strategies aligned with business objectives.
Drive innovative sourcing approaches to attract high-quality talent across multiple channels.
Partner closely with Hiring Managers, HR, and business stakeholders to understand workforce planning needs and hiring priorities.
Ensure efficient management of the full recruitment lifecycle, from sourcing and screening through offer and onboarding.

Stakeholder Management

Build strong relationships with business leaders and hiring managers, acting as a trusted recruitment advisor.
Collaborate with HR and Compensation teams to develop competitive offers and support candidate negotiations.
Provide regular updates on recruitment activity, pipeline health, market trends, and hiring performance.

Recruitment Analytics & Compliance

Monitor recruitment metrics including time-to-fill, quality of hire, offer acceptance, retention, and recruiter productivity.
Ensure accurate reporting and data integrity within ATS and HRIS systems.
Maintain consistent recruitment processes and ensure compliance with local employment legislation and company policies.
Promote a positive employer brand and exceptional candidate experience throughout the hiring journey.

Candidate Profile

Required Experience

Proven experience in Talent Acquisition and Recruitment, preferably within a BPO, outsourcing, high-volume hiring, or shared services environment.
Previous experience leading, coaching, or mentoring recruitment teams.
Strong understanding of recruitment best practices, sourcing methodologies, and candidate engagement strategies.
Experience managing multiple stakeholders and competing business priorities.

Skills & Competencies

Excellent leadership, coaching, and people management skills.
Strong communication and stakeholder management abilities.
Data-driven mindset with the ability to interpret recruitment metrics and drive continuous improvement.
Ability to work effectively in a fast-paced, high-volume environment.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office and Applicant Tracking Systems (ATS).
Ability to maintain confidentiality and professionalism at all times.