UX Designer

Blink is the user experience firm for the world’s leading companies. We use evidence-driven design to create products that people use, love and remember. With studios in Boston, New York, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Facebook, Microsoft, NASA, Starbucks, and USAA.

Blink UX is seeking a UX Designer for an onsite engagement supporting one of Blink's clients.

Duration: 3-4 months

Location: onsite in Charlotte, NC

What you will be doing

As a Product Designer, you will design intuitive marketplace, agent, workspace, use-case management, and operational experiences that simplify enterprise agent adoption. You'll leverage expertise in enterprise UX, design systems, user research, workflow prototyping, accessibility, developer-focused experiences, and AI/agent concepts while partnering with stakeholders to deliver scalable, user-centered solutions.

• Lead the end-to-end design process, from discovery through delivery, for enterprise agent experiences.
• Translate complex business and user needs into clear, intuitive workflows and product experiences.
• Gather and synthesize user insights through research, testing, and feedback.
• Develop wireframes, prototypes, and design artifacts that communicate solutions effectively.
• Champion accessibility, usability, and consistency through established design standards.
• Collaborate with product, engineering, and business partners to drive successful outcomes.
• Present recommendations, build stakeholder alignment, and facilitate design workshops.
• Measure and refine experiences using usability findings, analytics, and customer feedback.

What we are looking for

Required Qualifications

• 5+ years of UX/Product Design experience in enterprise software.
• Experience designing complex workflows, platforms, or developer tools.
• Strong knowledge of UX design, user research, and workflow prototyping.
• Experience with design systems and accessibility standards.
• Understanding of AI, agent-based experiences, or intelligent automation.
• Knowledge of accessibility and inclusive design best practices.
• Proficiency with Figma and modern design tools.
• Strong stakeholder facilitation, communication, and collaboration skills

Preferred Qualifications

• Experience with AI, agent, marketplace, or workspace products.
• Understanding of AI, agent-based, or intelligent automation concepts.
• Experience working with product and engineering teams in Agile environments.