About The Role

Lyric is the trusted leader in healthcare decision intelligence. Built on more than 35 years of proven results, Lyric combines responsible AI with clinical, payment, regulatory, and policy expertise to deliver transparent, auditable insights in milliseconds across real-time claims workflows. Lyric augments human decision-making so health plans can make faster, more accurate payments while maintaining full control. Today, Lyric supports 200 million lives, with nine of the top 10 U.S. health plans relying on its platform to reduce waste, improve efficiency, and support accurate payments.

ESSENTIAL JOB RESPONSIBILITIES

Design and produce a wide range of digital and print assets, including social graphics, email and newsletter visuals, web graphics, even/conference materials, slide templates and presentations, one-pagers, infographics, and other related materials.
Translate concepts and business goals into clear, compelling visuals that support Lyric’s brand and positioning in the healthcare and payment integrity space.
Ensure all creative deliverables are consistent with Lyric brand guidelines (logo, typography, color, tone, accessibility standards).
Manage incoming creative requests from teams outside of Corporate Affairs, balancing responsiveness with clear prioritization and deadlines.
Use an organized intake process (briefs, timelines, required inputs, review cycles) to set expectations and keep work moving efficiently.
Partner with stakeholders to clarify goals, target audiences, usage channels, and success criteria for each request.
Collaborate with the Digital Marketing team to support campaign creative needs, including paid and organic social assets, ad variations, landing page and website graphics, and email visuals.
Support thought leadership and communications efforts through report layouts, webinar/event assets, executive social content visuals, and brand storytelling graphics.
Maintain and evolve core design templates and modular systems (slide templates, one-pages, social formats) to enable speed, consistency, and scalability.
Manage brand asset libraries (icons, illustrations, photography, templates) and keep files well-organized for team access and reuse.
Contribute to ongoing brand refinement, including visual standards, accessibility, and modern design practices appropriate for B2B healthcare audiences.
Deliver assets on time with a strong attention to detail, proofreading, and production readiness.
Incorporate feedback efficiently, guiding stakeholders toward solutions that protect brand quality and clarity.
Support basic performance-driven iteration for digital assets (e.g., resizing, formatting, and creating variants for testing where needed).

REQUIRED QUALIFICATIONS

Bachelor’s degree in graphic design, Visual Communications, or a related field (or equivalent practical experience with a strong portfolio).
3-5 years of processional graphic design experience, ideally supporting an in-house brand, marketing or communications function.
Strong portfolio demonstrating expertise across digital design and brand systems (social, presentation design, web graphics, campaign creative, and collateral).
Proficiency in Adobe Creative Cloud (Illustrator, Photoshop, InDesign). Familiarity with Figma strongly preferred; comfort working in Canva templates is a plus.
Strong understanding of layout, typography, color theory, composition, and visual hierarchy.
Demonstrated ability to prioritize and execute multiple simultaneous deliverables in a demanding, fast-paced environment.

PREFERRED QUALIFICATIONS

Experience in B2B, healthcare, or highly regulated industries.
Familiarity with designing for demand generation and digital performance marketing (ad variants, conversion-focused creative).
Experience with basic motion graphics or video editing
Experience collaborating with web teams (designing assets for CMS use, light UI layout support).
Knowledge of accessibility best practices (contrast, readability, inclusive design).
Demonstrated ability to take initiative, learn new concepts and technologies, and continuously improve processes and performance.
Strong interpersonal skills, with the ability to influence and collaborate effectively across functions and levels.
Ability to work collaboratively in a fast-paced, changing environment with a test-and-learn mindset.