About The Role

We are looking for a friendly, organised and professional part-time receptionist to be the welcoming face of The Spectator . This is a varied front-of-house role, ideal for someone who enjoys interacting with people and ensuring the smooth day-to-day running of a busy office.

The successful candidate will provide an excellent first impression for visitors while supporting the wider team with general reception, facilities and administrative duties.

Key Responsibilities

Reception

Welcome and assist guests, visitors and clients in a warm and professional manner.
Manage the reception desk and ensure the front-of-house area is tidy, welcoming and presentable at all times.
Answer and direct incoming telephone calls promptly and courteously.
Monitor the main entrance, greet arrivals and manage access to the building.
Receive, sort and distribute incoming post and arrange outgoing mail.
Coordinate courier deliveries and collections.

Facilities

Ensure the office is kept clean, safe, in a good state of repair and stocked with all necessary supplies; liaising with reception, cleaners, security and recycling companies
Carry out regular checks of office areas, meeting rooms and communal spaces, reporting any issues promptly.
Coordinate and troubleshoot general facilities issues and requests, escalating as required
Arrange relevant contractor when maintenance is required
Manage relationships with external contractors and coordinate maintenance visits and contractor access to the building.
Ensure all emergency, security and safety systems and equipment are monitored, maintained and tested as appropriate
Work with the reception team to ensure full coverage at all times and provide reception cover if/when required
Support health and safety procedures, including reporting hazards and assisting with emergency procedures where required.
Assist with office moves, events and other facilities-related projects as needed
Good spoken and written communicator
Organised and good at taking in information
A problem solver; enjoys looking for solutions
Pro-active and capable of working on own initiative
Personable and able to build relationships
Hands-on attitude; able to work hard and perform tasks rapidly and efficiently
Strong team player, reliable and honest
Proficient using Microsoft Office