Senior Team Leader, Pricing Operations
Goodyear Costa Rica S.R.L. · CR GBS Heredia, Costa Rica
About The Role
Senior Team Leader, Pricing Operations leads the North America Pricing Operations function, overseeing a team responsible for customer pricing, deal management, rebates, sales programs, and pricing execution across multiple business units. The role partners closely with Pricing, Sales, Finance, Billing, Customer Service, and business leaders to ensure pricing strategies are accurately executed, compliant, and aligned with commercial objectives. This position drives operational excellence through performance management, analytics, process improvements, system enhancements, and transformation initiatives that improve efficiency and customer experience. Additionally, the leader develops high-performing teams, strengthens organizational capability, and ensures strong governance, compliance, and risk management across pricing operations.
Why This Role Matters
- Plays a critical role in revenue execution by ensuring accurate and timely management of customer pricing, contracts, rebates, promotions, and deal structures across all North America business units.
- Influences strategic business outcomes through close partnership with Pricing, Sales, Finance, Billing, and business leaders, providing operational insights that support commercial decision-making and resource planning.
- Drives operational efficiency and continuous improvement by leveraging analytics, performance metrics, process enhancements, and system optimization initiatives to improve service levels and customer experience.
- Strengthens organizational capability and governance by developing high-performing teams, building succession pipelines, and ensuring compliance with pricing controls, approval processes, and risk management requirements.
What You Will Do
- Leads the execution of customer pricing, rebates, contracts, promotions, and deal management across all North America business units, ensuring pricing strategies are implemented accurately and consistently to support revenue growth and commercial objectives.
- Serves as a key cross-functional partner to Pricing, Sales, Finance, Billing, Customer Service, and business leadership, providing operational insights and recommendations that support strategic decision-making and business performance.
- Drives operational excellence through performance metrics, analytics, process improvements, system enhancements, and transformation initiatives that improve efficiency, service levels, and the internal customer experience.
- Builds and develops high-performing teams while ensuring strong compliance, governance, internal controls, and risk management practices that protect the business and support sustainable growth
What We Are Looking For
- Bachelor’s degree in Business, Finance, Operations, Economics, or a related field; MBA preferred.
- 5+ years of experience in Pricing, Commercial Operations, Sales Operations, Finance, Business Operations, or related functions, with a strong understanding of pricing processes and business operations.
- 3+ years of progressive people leadership experience, including coaching, developing, and managing teams in a fast-paced business environment.
- Experience leading complex operational processes across multiple business functions and leadership levels; familiarity with pricing technologies such as Vendavo, SAP, or similar business systems is preferred.
Additional Details
- Relocation Available: No
- Sponsorship Available: No
- Typical Schedule: Hybrid
- Travel Requirement: No
- A dvance English Proficiency
#LI-SH1
Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 48 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate
Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.
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