Pre-Sales, Ninja Mart (Kluang, Johor)

Responsibilities

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• Drive sales within assigned territory (Kluang, Johor) and customer portfolio.
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• Develop and maintain active outlets and identify new business opportunities.
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• Execute promotions, trade programmes and other commercial initiatives.
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• Follow up and collect outstanding payments from assigned customers/outlets.
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• Monitor due and overdue balances and escalate collection issues where required.
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• Maintain proper follow-up on customer payment commitments.
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• Complete assigned outlet visits and route activities.
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• Manage daily field activities effectively to support sales, collection and customer servicing.
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• Comply with working hours, reporting arrangements and field schedules.
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• Provide timely updates and reports to the immediate supervisor.
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• Support customers and resolve or escalate sales, delivery or payment-related issues.
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• Comply with Company policies, SOPs and reasonable management instructions.

Requirements

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• Relevant experience in sales, preferably FMCG, retail distribution or related industries.
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• Good sales, negotiation and customer service skills.
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• Able to manage field activities, customer accounts and collection responsibilities independently.

• Minimum SPM or equivalent.