About The Role

Reception Supervisor (f/m/d)

MEININGER Hotel Copenhagen

Full-time

MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel.
We run more than 35 hotels in Europe's best cities - and counting!

YOUR TASKS

You are in charge of smooth operations of the reception team and provide great customer service to our guests
You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
You act as a great host and create a memorable stay for our guests
You are responsible for maintaining MEININGER quality standards in your area
You are leading the front-of-house team together with your Assistant Hotel Manager.
You enjoy diverse working environment and are flexible to work weekdays, weekends, day-, evening- and night shifts

YOUR PROFILE

You are a reception supervisor or a receptionist with at least 2-3 year of professional experience
You possess an outgoing personality and enjoy working in a bustling dynamic environment performing a variety of tasks
You are a people person, you like helping others and creating unforgettable experience for our guests
You enjoy working in a team, guiding and developing your team members
You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
You are fluent in English; Danish and any other languages are advantageous

WHAT MEININGER OFFERS

There’s a ton of good reasons to join our MEININGER Team: We offer a professional and fun work environment with a truly diverse team in which everyone is encouraged to be who they are. A variety of opportunities is available for your personal and professional development:

Competitive salaries, bonuses and benefits
Pension contributions
25 days’ vacation + up to 5 bonus paid vacation days (1 for each year you stay with us)
Regular get-togethers, celebrations and occasional parties (winter and summer team events)
Quarterly evaluation rounds to make sure you’re still happy
Staff nights and Friends & Family discount
The occasional opportunity to travel to support new openings or exchange programs