About The Role

Schedule

Full-Time: 40 Hours/Weekly, Rotating Shifts

Technician Scheduling for Sites

Travel to pharmacies to fill in
Develop Training program for New Technicians

General Summary

Maintains technician vacation schedule for all locations, coordinates technician coverage between stores, works in pharmacies to cover openings, develops training programs for technicians, handles day one training of new hires following Training Policy, Reviews DME charting for accuracy in all locations, supports Joint Commission preparedness and acts in support role to technicians.

Essential Functions

Effectively develops and coordinates training of new employees according to System Human Resource procedures and the pharmacy department policies and procedures. Maintains the technician vacation schedule in a timely manner and takes appropriate steps to cover staffing shortages. Updates schedule on portal. Responds to technician call offs or urgent needs and coordinates coverage. Takes steps to promote standardization of Technician work and makes recommendations for improvement following LEAN principals.
Assists appropriate supervisors and staff pharmacists in all aspects of dispensing medicinal and non medicinal items.
Assists customers and performs technical duties as required. Travels between all Pharmacy locations as required.
Performs routine Audits of DME folders and prescriptions for accuracy of documents and billing information. Works with stores to improve compliance thru training and feedback.
Monitors compliance with Joint Commission standards. Reviews and Updates policies, conducts training and audits processes for accuracy.
Submits, receives and checks in orders from suppliers as needed.
Enters and/or retrieves data from established computer files using the knowledge of various computer software applications.

Common Expectations

Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
Participates in educational programs and inservice meetings.
Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.